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Meze Meze Reviews Summary

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Mediterranean Restaurants | Edinburgh

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71 Rose St, Edinburgh EH2 2NH

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Meze Meze?

As of Apr 11, 2024, 1170 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Meze Meze's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 11, 2024
Last updated
April 11, 2024

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Meze Meze's customer reviews analysis

Meze Meze garners a predominantly positive reputation characterized by its consistent quality of food and service over the years. The recurring themes across reviews include the restaurant's exceptional food standards, variety of dishes—especially vegetarian options, aesthetically pleasing presentation, and the cordiality of staff, with special mentions of certain members like Alice for their recommendations and service. The atmosphere generally receives praise, though there is a noted preference for upstairs seating. A negative incident involving service ethics and transparency has been highlighted, detracting from the overall customer experience. The portion sizes in relation to price point are a matter of contention for some, with a few guests finding the value lacking. Despite this, the restaurant appears to successfully cater to diverse palettes with its array of Mediterranean offerings and maintains a family-friendly environment. The issue of cramped space during peak times has been raised, suggesting potential for improvement in seating arrangements.

Positive Feedback

Meze Meze excels in maintaining high standards of culinary quality and service, with multiple testimonials reaffirming this sentiment over a span of years. The staff are repeatedly commended for their friendliness and professionalism, providing complimentary dishes and accommodating dietary restrictions with knowledge and care. The ambiance of the restaurant, particularly on the upper floors, alongside thoughtful decor contributes positively to the dining experiences. The availability of diverse and sizeable vegetarian options is a strong suit, attracting a range of customers. The restaurant's ability to provide a familiar taste of Mediterranean cuisine to expatriates and tourists alike bolsters its position as a destination for those seeking authentic flavors within the area.

Concerns and Threads

While Meze Meze generally has a positive reputation, there are notable critiques. An isolated customer service incident reflects poorly on the restaurant, with a customer reporting unethical behavior by a staff member who allegedly gave misleading information regarding billing and service charges. The customer's encounter indicates a potential area for improvement in staff training and service ethics. Additionally, some customers perceive a discrepancy between the cost and the portion size of the food served, with certain dishes being described as overpriced given the quantity. The restaurant's ambiance may also be compromised when crowded, implying that space management and seating arrangements could be further refined to enhance comfort and experience during peak times.

Frequently asked questions about Meze Meze

Are there sufficient vegetarian options available at Meze Meze?

Yes, Meze Meze offers a variety of vegetarian dishes that are well-received by customers, including options such as bread, hummus, vine leaves, and a selection of hot mezes suited for vegetarian palettes.

Is the restaurant space at Meze Meze suitable for large groups?

Meze Meze has been frequented by large groups; however, some customers have noted that the space can become cramped. It is recommended to book in advance and inquire about accommodations for larger parties to ensure a comfortable experience.

Does Meze Meze offer value for money in terms of portion sizes?

Opinions vary regarding portion sizes in relation to price. Some customers feel the portions are generous and offer good value, while others believe the prices may not fully reflect the quantity received. It is advisable to consider personal expectations and perhaps consult with staff when ordering.

Recent customer reviews and testimonials for Meze Meze

Meze Meze
Santiago Opitz
5-Star
2 months ago
Such a great restaurant. I visited the restaurant in January 2021 and the quality of the food and service is outstanding. Now after three years I decided to come back and it's just incredible how they have kept the same high standards. I'm extremely happy with everything at this restaurant.
Meze Meze
Stacey MacNaught
5-Star
3 months ago
Such a great place to eat. The food was sublime. The service was wonderful too. Great value and properly excellent meal. Well worth a visit. Alice was wonderful! Great service and recommendations from her.
Meze Meze
Tezni Bancroft-Plummer
5-Star
5 months ago
Such a great little spot! As a fussy vegetarian I was a little worried that the selection of dishes wouldn't suit me, but I was very happy to find that this wasn't the case! Dishes are bigger than expected and there's a great variety to choose from – price is a reflection of the size. Staff were very friendly, and were kind enough to supply some bread, hummus and vine leaves on the house — thank you! If you're planning on visiting, it's worth booking due to the small size of the venue. Worth keeping in mind that the toilets downstairs. Would highly recommend! Vegetarian options: Good selection of vegetarian dishes!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Meze Meze's customers had a positive experience.

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Meze Meze

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1170
reviews
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About Meze Meze

Mediterranean Restaurants
Casual Mediterranean eatery serving generous falafel, meat & fish plates, plus breakfast offerings.
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