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San Carlo Cicchetti

San Carlo Cicchetti Reviews Summary

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Italian Restaurants | London

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215 Piccadilly, St. James's, London W1J 9HL

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about San Carlo Cicchetti?

As of Mar 13, 2024, 3193 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of San Carlo Cicchetti's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024

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San Carlo Cicchetti's customer reviews analysis

Cicchetti Piccadilly has garnered a reputation for providing an enjoyable dining experience, underlined by an appealing ambiance and an authentic, tapas-style food offering that allows patrons to sample a variety of dishes. Customer experiences are largely positive, characterized by praise for both the variety and the quality of their cuisine, and the high level of customer service provided by a friendly and professional staff. Recommendations to book in advance underscore the restaurant's popularity and bustling atmosphere. However, a recurring theme among patrons is the issue of noise levels, which some find intrusive to their dining experience. There are also concerns expressed about the value for money, with some customers finding the food portions to be insufficient relative to price, leading to disappointment for a minority of reviewers.

Positive Feedback

Cicchetti Piccadilly's strong suits, as identified by satisfied customers, include excellent food quality with a diversity of dish options, particularly the specialty of smaller tapas-style servings that enable guests to taste multiple items. Staff members, including individuals such as David, have been singled out for their contribution to the remarkable atmosphere and service that make special occasions like birthdays memorable. The concept of sharing plates also resonates positively with guests, enhancing the social dining experience. Regularly booking to capacity indicates the restaurant's high demand, and customers often underscore the need for reservation to secure a spot at this sought-after venue.

Concerns and Threads

Certain aspects of the Cicchetti Piccadilly experience have sparked critique among patrons. A segment of customers considers the price-to-portion ratio unsatisfactory, with an opinion that some dishes, like the ravioli, are overpriced given their quantity. Indignation over additional costs, such as being charged for bread, compounds this sentiment of discontent. Additionally, the ambient noise level is frequently flagged as a significant drawback, as it can impede conversation and detract from the overall dining pleasure. Experiences of substandard service and average food quality from a minority of customers further suggest inconsistency in meeting expectations.

Frequently asked questions about San Carlo Cicchetti

Should I make a reservation before dining at Cicchetti Piccadilly?

Yes, it's highly recommended to book in advance as Cicchetti Piccadilly is quite popular and often fully booked.

Are the portions at Cicchetti Piccadilly large enough to share?

The restaurant specializes in tapas-style serving, with small plates designed to be shared, allowing guests to try multiple dishes.

Does Cicchetti Piccadilly accommodate special occasions?

Yes, based on customer feedback, Cicchetti Piccadilly has been known to make special occasions like birthdays memorable with excellent service and a celebratory atmosphere.

Recent customer reviews and testimonials for San Carlo Cicchetti

San Carlo Cicchetti
Nico Sadori
5-Star
2 months ago
I've been here several times. It's a lovely restaurant with a great atmosphere. The food is authentic and very good. I like the idea of having small portions so that you can try different dishes. The staff is very friendly and professional. I recommend to book as it's always full.
San Carlo Cicchetti
Nadja N
5-Star
4 months ago
Lovely place with lots of „smaller“ dishes to pick from (tapas style). We ordered four dishes which was more than enough for the two of us. They add an additional 12.5% service charge. Staff is friendly. Definitely book a reservation so you get a table, as the place was fully booked. The garlic bread and the lamb were our favourite.
San Carlo Cicchetti
Sophie “ItsSophie98” Jantzen
5-Star
5 months ago
We got this place as a recommendation from a friend and it was amazing. We went on my birthday and David made sure, that I would feel special. (He definitely deserves a raise for the work he does 😉) The food was delicious. We did it Italian tapas style but we did see other people just order normally. The only thing for me was, that it was too loud and we had to almost scream to talk to each other. Besides that, it was extravagant.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of San Carlo Cicchetti's customers had a positive experience.

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San Carlo Cicchetti

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
3193
reviews
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About San Carlo Cicchetti

Italian Restaurants

A seasonal menu of Italian small plates, served in a sleek modern dining room with marble tables.

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