Pasta Di Piazza Reviews Summary

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Italian Restaurants | Birmingham

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11 Brook St, Birmingham B3 1SA

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pasta Di Piazza?

As of Apr 04, 2024, 1490 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Pasta Di Piazza's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 4, 2024
Last updated
April 4, 2024

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Pasta Di Piazza's customer reviews analysis

Evaluating the collective reviews, Pasta Di Piazza appears to have a strong and positive reputation among its patrons. Customers overwhelmingly compliment the quality of the food, describing it as delicious, with specific praise given to the freshness of the dough in pizzas and pasta, and the Lamb Shank being a notable standout. The portion size is generally regarded as generous, which adds value to the dining experience. Service is frequently cited as friendly and professional, contributing positively to the atmosphere which is characterized as unique and suitable for various social settings ranging from couples to family gatherings. Despite the satisfaction in many areas, there is a noted concern for individuals with dietary restrictions, with reports of inadequate menu labeling for gluten and dairy-free options, and occasional lapses in service during peak times. These minor detractions suggest room for improvement in accommodating dietary needs and maintaining service quality during busy periods.

Positive Feedback

Pasta Di Piazza is celebrated for its delectable Italian cuisine, where many customers express delight particularly with the pizzas, pasta, and Lamb Shank, with dishes noted as having excellent flavor and presentation. The size of portions is seen as plentiful, providing a sense of abundance. Also applauded is the environment within the restaurant; it caters to diverse groups while maintaining an ambiance that suits various occasions, whether it is a family birthday meal or a romantic Valentine's Day dinner. The staff's demeanor enhances the dining experience, with numerous references to their attentiveness and friendliness, even when faced with high customer volume. Accessibility efforts like providing a ramp for wheelchair users on request also indicate a considerate approach to customer needs.

Concerns and Threads

Despite an overall positive reception, certain critiques emerge regarding Pasta Di Piazza experience, highlighting areas for potential improvement. Customers with dietary restrictions have faced challenges, indicating a lack of clear information on gluten and dairy-free options on the menus, necessitating wait times to consult staff. In terms of service, a few incidents of declined attentiveness are reported as the establishment becomes busier, including delays in getting the bill settled. Additionally, there have been mixed reviews about the taste authenticity of the Italian dishes across repeated visits, with a decline in seasoning and flavor noted by a regular customer, suggesting inconsistency in the culinary experience. There are also comments regarding the limited selection and quality of desserts.

Frequently asked questions about Pasta Di Piazza

Can Pasta Di Piazza accommodate dietary restrictions?

Pasta Di Piazza does offer assistance for dietary restrictions, but customers are recommended to consult with the staff about gluten-free and dairy-free options, as they are not clearly marked on the menu.

Is it necessary to reserve a table in advance at Pasta Di Piazza?

Due to the popularity and capacity crowds at Pasta Di Piazza, it is advised to book a table in advance to ensure availability, especially during peak times and weekends.

Does Pasta Di Piazza provide accessibility for wheelchair users?

Pasta Di Piazza is equipped with a portable ramp for wheelchair access, which staff can provide upon request. However, it's best to inform the restaurant ahead of time for any special accommodations needed.

Recent customer reviews and testimonials for Pasta Di Piazza

Pasta Di Piazza
Theodora A
5-Star
2 months ago
Loved it! The restaurant has a unique vibe where you can go as a couple, friends, family and still find the right atmosphere for you. Food was delicious, staff was friendly and professional. Definitely would recommend!
Pasta Di Piazza
Empress Shan
5-Star
3 months ago
Absolutely fantastic food and service. Went for a family Birthday meal (table for 6). The Lamb Shank was melting off the bone and the mint was almost infused into the meat. Beautiful. Portions are plentiful for all dishes, although I could have had a touch more mash as a personal preference due to the size of the Shank. Will definitely be visiting this tasty, relaxed Italian in the Jewellery Quarter of Brum! :-)
Pasta Di Piazza
Vijay Mahay
5-Star
a month ago
We visited on Valentine's Day and the atmosphere in the restaurant was magical. Delicious food and the service was great considering how busy it was! We will visit again.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pasta Di Piazza's customers had a positive experience.

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Pasta Di Piazza

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
1490
reviews
Excellent
Good
Average
Fair
Poor
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About Pasta Di Piazza

Italian Restaurants
Red-brick Victorian building hung with flower baskets serving traditional Italian dishes.
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