Sam & Associates Insurance Agency Reviews
Rated 4.8 based on 263 Reviews
Insurance Services in San Francisco
2225 Taraval St, San Francisco, CA 94116, United States
Published on
February 20, 2024
Last updated
July 10, 2025
The appraisal of Sam & Associates Insurance Agency points to a strong positive reputation largely contributed by exceptional customer service over many years. Recurrent praise in the reviews centers on the agency’s professionalism, responsiveness, and the knowledgeable handling of insurance coverage details. Representatives such as Yumi, Allyson, and Lisa are consistently lauded for their efficient, personal, and trustworthy customer care. The agency's long-standing clientèle, some spanning over two decades, suggests reliability and satisfaction with the services provided. However, there are instances of dissatisfaction, particularly with the company's departure from California, which affected coverage, resulting in frustration among those impacted. Additionally, administrative errors, such as mixing up vehicle details, have been cited, indicating potential areas for improvement in operational processes.
According to customer reviews, the agency places significant emphasis on personal care and detailed attention to clients' insurance needs, which has resulted in many long-term relationships, some lasting more than 20 years.
Yes, customers frequently praise the agents at Sam & Associates for their responsiveness to inquiries and knowledgeable advice regarding insurance coverage and claims.
Potential customers should be aware that Sam & Associates has exited the California market, which affected the coverage for some clients. New customers should verify the current status of agency operations in California and explore available options before making a decision.
I have been associated with Allstate for 25+ years and am a die-hard Warriors fan. I love working with customers and helping them with their insurance needs.
