Safarian & Simon Opticians appears to uphold a strong reputation characterized by exceptional customer service and professional expertise. Customers experience meticulous eye examinations, not limited to prescription checks but extending to comprehensive eye education. The presence of a large variety of frame options, particularly noted for their quality selection of Lindberg frames, enhances the appeal. The staff is frequently commended for their kindness, helpfulness, and attentiveness, going above and beyond to accommodate special requirements, such as treating severe dry eyes or investing time in finding the optimal lens fit for varifocals. Technological sophistication in eyeglass fitting and specialized treatments for eye conditions also stand out. Additionally, the company’s proactive approach in customer care, seen in the practice of sending annual check-up reminders, contributes to an overall positive company image.
Customers consistently praise Safarian & Simon Opticians for their high-quality service and the personalized care they receive. The staff's expertise, particularly from Optometrist Sachin and dispenser Sukru, is frequently highlighted, along with their willingness to go the extra mile for clients. The range and quality of the frame collection, especially the mentioned selection of Lindberg frames, satisfy discerning customers. The on-site preparation of lenses with meticulous measurements for optimal fit and comfort is a valued service. Clients also appreciate the attractive shop design and the sense of community engendered by the staff. Long-term satisfaction is evident through recurring patronage and the company's capability to diagnose and treat persistent eye issues, ensuring continued customer loyalty and recommendations.
While overwhelmingly positive, the feedback does shed light on slight challenges faced by customers. One issue that arises is the time it sometimes takes to find the right lenses, particularly for varifocals, where multiple attempts were reported. Although the end result was ultimately satisfactory, the trial-and-error process may be seen as a minor inconvenience. Additionally, customers did not mention negative elements directly, but the specificity of praises towards individual staff members could imply variability in service experiences depending on the staff involved. It should be noted, however, that these aspects are only marginal shadows in the otherwise glowing reviews.
Safarian & Simon Opticians offers a wide range of frame options, including a large selection of Lindberg frames. Customers speak highly of the variety and quality of frames available.
Yes, Safarian & Simon Opticians is recognized for their ability to diagnose and treat special eye conditions, such as severe dry eyes, astigmatism, and previously undiagnosed eye issues. They have specialized treatments available and they pride themselves on going above and beyond normal service levels to address individual eye health needs.
Based on customer reviews, Safarian & Simon Opticians provide excellent aftercare. They are willing to adjust frames, mend existing glasses, and ensure the comfort and satisfaction of their clients. Clients can expect a high level of service even after the initial purchase or eye examination.
Safarian & Simon is a prestigious opticians clinic based on St John's Wood High St, London, a short walk from Regents Park.Dedicated to providing comprehensive eye care services, from cutting-edge eye tests including advanced, comprehensive eye health scans and NHS eye tests, to specialised eye disease treatments including Dry eye.Choose from an exquisite selection of luxury designer glasses and a wide range of contact lenses.We understand the value of your time, so we offer same-day glasses services for your convenience. Elevate your eyecare with Safarian & Simon - where expertise meets luxury. Book your appointment now and experience eye care like never before. Opticians awards runners up in 2021-2023. Voted London best opticians 2023.
