![Vision Express Opticians - Birmingham - Bullring & Grand Central logo](https://cdn.prod.website-files.com/6580d9a8c39ac808020b6a0f/65d0d74bd5859fd032f647cf_photo.png)
customer service I received was outstanding
fantastic and the store was beautiful
friendly and helpful
Great service!
Really good service
service was amazing
smooth sailing
supper happy from the service
passive aggressive and rude
need new staff
Yes, customers have reported that the appointments at Vision Express Opticians - Birmingham are generally timely and the service provided is efficient.
Customer feedback predominantly highlights the staff as knowledgeable, friendly, and helpful. Services such as eye tests, glasses selection, and complimentary fixes like nose pad replacements are well-regarded.
While much of the feedback is positive, there are negative experiences regarding customer service, including reports of staff being passive, rude, and engaging in gossip, which has impacted customer satisfaction for some individuals.