Repair Aid London Reviews
Rated 3.6 based on 62 Reviews
Electrical Repairs in London
Repair Aid London Ltd, 124 City Rd, London EC1V 2NX
Published on
January 9, 2024
Last updated
July 10, 2025
Repair Aid appears to possess a generally favorable reputation among its customer base, evidenced by the frequency of praise for the company's service effectiveness, promptness, and professionalism. A consistent theme indicates that the engineers are capable, often arriving on time, and effective in their repairs with an appreciation for the straightforward communication, especially regarding cost transparency and updates. Despite this, there's a polarizing aspect to the customer feedback, with a noticeable thread of dissatisfaction related to cost discrepancies, inadequate communication post-service, and a perceived lack of respect for customer's time and experience.
Repair Aid specializes in a wide array of appliance repairs, including but not limited to dishwashers, washing machines, dryers, and washer-dryer units.
Repair Aid aims to provide upfront cost information and will ask customers to send photos of their appliance to identify potential replacement parts needed for repair, enhancing the accuracy of the cost estimate.
If you're not satisfied with the service, you should contact Repair Aid's customer service to discuss the issue. They have demonstrated a willingness to find compromises and may offer resolutions even when initial problems occur.
At Repair Aid London we specialise in the repair, maintenance and installation of kitchen appliances – everything from fridge freezers to washing machines no matter what the brand or model. We’re so confident in our approach that we always offer a 12-month guarantee, which means if your machine breaks over the course of the next year, we’ll fix the problem free of charge.
