The overall reputation of Red Tattoo and Piercing is mixed based on the customer reviews provided. While many clients have praised the professionalism, friendliness, and hygiene standards of the establishment, there are notable concerns regarding the customer service at the reception and the quality of the piercing studs used. On one hand, the staff performing piercings and tattoos is consistently described as skilled, accommodating, and capable of ensuring a comfortable experience, even for those nervous about the procedure. The range of jewelry and upgrade options also receives positive remarks, suggesting a pleasing variety for client selection. Conversely, issues such as poor healing outcomes, painful experiences, and dissatisfaction with hardware have negatively impacted some clients' experiences. Interactions with certain staff members, particularly at the front desk, have added to these grievances, with reports of rudeness and perceived indifference affecting the customer's perception negatively.