Rainbow Cleaning Services (Leeds) LTD appears to have a strong reputation among its clientele, with repeated emphasis on the professionalism and high standards upheld by the cleaning teams. Customers frequently praise the company for transforming and maintaining the cleanliness of their homes, which in turn has a positive impact on their happiness and well-being. Testimonials often reference the thoroughness of the cleaning, along with additional services such as laundry and ironing, as factors contributing to customer satisfaction. Notably, the service's adaptability, like dealing with pets and accommodating changes in cleaning schedules, has also received positive acknowledgments. Nonetheless, there have been instances of dissatisfaction related to the company's communication practices, such as unannounced changes in visit times, as well as incidents of property damage not being immediately disclosed. These issues suggest a need for the company to review and possibly improve its customer service protocols and transparency.