homepage
/
San Francisco, CA
/
Events & Venues
/
Quantum Party Productions
Quantum Party Productions logo

Quantum Party Productions Reviews Summary

Unclaimed

Events & Venues | San Francisco, CA

Claimed

315 Montgomery St, San Francisco, CA 94104, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Quantum Party Productions?

As of Apr 28, 2024, 10 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Quantum Party Productions's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

great experience working

responsive and flexible

wonderful service

guests loved it

above and beyond

great communication

so relieved

truly great experience

Very Experienced and very Professional

disappointed at their service

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 28, 2024
Last updated
April 28, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Quantum Party Productions's customer reviews analysis

Quantum Party Productions appears to have a predominantly positive reputation with an emphasis on the responsiveness and flexibility of Jason and his team. In several reviews, customers express satisfaction with the company's ability to handle last-minute changes and requests, particularly for high-pressure events such as weddings and corporate gatherings. The team's knowledge of event spaces and capacity to provide a range of services is frequently mentioned. However, there is a notable instance of dissatisfaction from a customer who experienced issues with the timing of music and event coordination during their wedding. This indicates that while the company is generally well-regarded, there have been occasional lapses in service delivery that impacted the clients' experiences.

Positive Feedback

Quantum Party Productions is consistently praised for its exceptional customer service, exemplified by its responsiveness to inquiries and adaptability in accommodating last-minute booking changes. The company is recognized for its comprehensive range of event production services, including photobooth rentals, lawn games, and provision of event furniture. Customers have highlighted their returning patronage and willingness to recommend the company, citing reliability, professional execution, understanding of client needs, and the team's overall work ethic. Positive customer experiences seem to be underpinned by the efficiency of Quantum's communication, their attention to detail, and their ability to enhance the event ambiance with high-quality equipment.

Concerns and Threads

Despite numerous positive reviews, Quantum Party Productions has faced criticism regarding the performance of their DJ services at a wedding, where the DJ's lack of familiarity with the event timeline led to awkward pauses and scheduling disruptions. This negatively impacted the bride and groom's experience, as they had to actively manage the DJ's timing instead of enjoying their special day. The concern suggests a potential area for improvement in ensuring that event staff are fully prepared and attentive to the prescribed event schedules and client instructions. This incident seems to be an outlier rather than the norm for the company's services.

Frequently asked questions about Quantum Party Productions

What types of events does Quantum Party Productions cater to?

Quantum Party Productions offers a wide range of services for various events, including corporate events, weddings, private celebrations, and milestone events such as real estate and restaurant openings.

Does Quantum Party Productions provide last-minute bookings?

Yes, Quantum Party Productions is known for its flexibility and has a reputation for accommodating last-minute bookings and changes, as evidenced by multiple customer testimonials.

The company emphasizes prompt communication, understanding client needs, and detailed execution of services. They also have experienced staff and offer a broad selection of rentals to meet various event requirements.

Recent customer reviews and testimonials for Quantum Party Productions

Quantum Party Productions
Cara Ferguson
5-Star
2 weeks ago
We had such a great experience working with Jason and his team. We had a last minute venue change for a big corporate event we had in the Bay Area and we hired Jason the week before the event. He was so responsive and flexible with all our last minute changes/requests. Highly recommend his services. Thank you again!
Quantum Party Productions
Sirina Yeung
5-Star
7 months ago
We hired Quantum Party Productions for our wedding at the Brazilian Room because they were a preferred and recommended DJ on their vendors list. Unfortunately, I was disappointed at their service. On our wedding ceremony, our DJ did not play music on time, allowing there to be a lot of awkward pauses during our ceremony. We also had an issue with the DJ not being familiar with our wedding timeline causing there to be delay in some of the order of events. We had a tight schedule so I was frustrated that we as the married couple had to keep tabs on the time on our phones to tell our DJ when to move on or when to start the next event. I had messaged and called him a couple days before seeing if he had any questions after I filled out his form but he said he had no questions and it was straightforward. So I was very disappointed that on our wedding day he was messing up some of order of events when he was checking with us and was even surprised at the order of events when I had corrected him because I had described it clearly in his form. Really wished I had a better experience as they were a recommended vendor from the venue.
Quantum Party Productions
Debbie Celeste
5-Star
a year ago
Jason and the team at Quantum Party Productions did a wonderful job providing Highwire PR with their photobooth and lawn game rentals for our annual all agency event at the end of March 2023. Jason was responsive and answered all our questions in a timely manner, he even gave us a discount as a returning customer since we booked them for 2 days. Overall, the team provided wonderful service and we look forward to booking them again in the future!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 88.89% of Quantum Party Productions's customers had a positive experience.

Positive
88.89%
Neutral
0%
Negative
11.11%
More details
Quantum Party Productions

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
10
reviews
Excellent
Good
Average
Fair
Poor
More details

About Quantum Party Productions

Events & Venues
Quantum Party Productions provides party services for corporate events, holiday parties and weddings in San Francisco Bay Area
Expand