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Printworks Reviews Summary

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Landmarks | Manchester

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27 Withy Grove, Manchester M4 2BS

Trustguide Rating

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A+
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Printworks?

As of Apr 05, 2024, 13013 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Printworks's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 5, 2024
Last updated
April 5, 2024

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Printworks's customer reviews analysis

The reviews for Printworks suggest a generally positive company reputation with an overall satisfying customer experience. Repeatedly noted is the venue's diverse selection of restaurants and activities, making it a favored destination for both friends and family outings. Customers appreciate the convenience and variety Printworks offers, conducive to spending an entire day and night. The newly installed largest indoor LED screen in Europe has been cited as an appealing addition. The accolades extend to the cinema as well, with patrons particularly impressed by the comfortable, spacious seating and the practical amenities offered. Contrastingly, some dissatisfaction arises due to ongoing maintenance work, which has left areas congested and customers feeling 'hemmed in'. Additionally, concerns about affordability have been raised, especially in comparison to nearby competition offering similar products at lower prices. The challenge of securing bookings during peak times, such as event nights, also slightly taints the experience for some, although alternative solutions within the complex are positively noted.

Positive Feedback

Many positive aspects surface from the reviews of Printworks. Customers are enthusiastic about the multiplicity and diversity of bars and eateries, suggesting that the venue caters well to varied tastes and preferences. The addition of the largest indoor LED screen in Europe has been well-received, contributing to the entertainment value. The cinema is consistently praised for its superior seating arrangements, enhancing the viewing experience by providing comfort, ample legroom, and convenience for refreshments, thus setting it apart from other venues. Customer service also receives commendation, with security personnel like 'Wing' receiving personal shoutouts for being approachable and pleasant, contributing to a friendly and secure atmosphere. The clean facilities and a well-maintained environment are repeatedly appreciated, indicating that sustainability and cleanliness are prioritized, fostering a more enjoyable experience for patrons.

Concerns and Threads

On the downside, the reviews reveal some areas of concern for Printworks. The ongoing maintenance work impinges on the ambiance, leading to a cluttered environment and a sense of being 'hemmed in'. The value for money is challenged as customers cite experiences of high prices for food and drinks, particularly at Yates, where the cost exceeds that of nearby competitors, impacting the perceived affordability of the venue. Seating arrangements at the cinema, while generally acclaimed, have received criticism for being too close to the screen in some areas, detracting from the viewing experience. Furthermore, the difficulty in booking venues for special occasions during popular events like concerts and sports matches has caused inconvenience, even though the ability to find last-minute alternatives within Printworks is acknowledged.

Frequently asked questions about Printworks

Are there seating options for watching movies comfortably at Printworks?

Yes, Printworks cinema offers comfortable, adjustable seating with more than enough leg room and places to put snacks, enhancing the movie-watching experience.

Is Printworks suitable for large group bookings like birthday parties?

While Printworks has multiple venues suitable for group events, availability can be limited during popular events or weekends. It is recommended to book in advance to ensure space for large parties.

Are there entertainment options beyond dining and bars at Printworks?

Yes, Printworks offers a range of activities including a cinema with comfortable seating and the largest indoor LED screen in Europe, along with activity centers that provide diverse entertainment.

Recent customer reviews and testimonials for Printworks

Printworks
Danielle Clark
4-Star
6 days ago
Good selection of restaurants and activities. Good evening out for friends and family. We visited several restaurants during our stay and visited the activity centres dotted about the printworks. It is undergoing maintenance and can get busy
Printworks
Christine Lawlor
4-Star
2 months ago
Absolutely love watching films here! Prices are in line with other cinemas but the game changer is the seats. They are amazing and really comfortable - more than enough leg room so you don't get disturbed part way through the film by annoying people who keep moving around, places to put snacks and they are adjustable. Wouldn't watch a film anywhere else.
Printworks
mags Burgess
4-Star
a month ago
Lot of work being carried out. Equipment stored inside, so felt hemmed in, Nearly £15 in Yates for pint of lager & glass of wine & nowhere to sit...pub round corner same drinks £8 & the wine was nicer !
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Printworks's customers had a positive experience.

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Printworks

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
13013
reviews
Excellent
Good
Average
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About Printworks

Landmarks
This revamped former printworks is home to restaurants, plus bars, nightclubs, a cinema and a gym.
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