The overall reputation of Oxxo Care Cleaners on 79 Street is characterized by consistent praise for their professional service, attention to detail, and personal customer care. Reviews indicate a trend of positive experiences, with the owner often being mentioned for his dedication to service and community engagement. Customers commend the business for its punctuality in fulfilling service expectations, including cleaning, pressing, and alterations. With a recurring theme of high-quality customer interaction, including remembering clients' names and offering personal treatment, the business distinguishes itself in the local market. Despite the recognition of a premium price point, the added value such as after-hours pickup service, home delivery, and immediate attention to urgent needs mitigate concerns over cost.
Key positive feedback for Oxxo Care Cleaners is multifaceted, with numerous reviews emphasizing the exceptional customer service provided by the owner and staff. The personalized attention, including efforts to remember names and preferences, establishes a strong rapport with the clientele. Another highly appreciated aspect is the convenience offered, highlighted by services such as home delivery, after-hours pickups, and efficient dry cleaning. The business is also lauded for the care they take in handling delicate fabrics and intricate designs, ensuring all items are cleaned and maintained admirably. A sign of their commitment to excellence is the owner's willingness to go beyond normal operating hours to meet customer needs, further strengthening the trust and loyalty of their customers.
The primary drawback pointed out in reviews for Oxxo Care Cleaners pertains to the cost of services provided, with some customers indicating that the pricing aligns with the higher end of market rates. While the quality of service appears to generally justify the expense, the mention of premium prices is a notable trend among customer feedback. This perception could influence the decision-making of potential clients who are more cost-conscious or comparing local pricing options. Nonetheless, the added value received—through convenience factors such as home delivery and customized care—appears to moderate negative sentiment regarding the cost.
Yes, Oxxo Care Cleaners is highly regarded for their meticulous handling of delicate items, including sequined, beaded, and designer fabrics. They also provide services for everyday wear, offering dry cleaning, pressing, and alterations.
Absolutely. Oxxo Care Cleaners offers a variety of convenience services, including pickup and delivery, as well as after-hours pickup from a dedicated window. This is part of their commitment to provide high-quality services tailored to the busy lives of their clients.
Some customers have noted that Oxxo Care Cleaners' pricing could be considered at the higher end of the spectrum. However, many reviews justify the cost with the level of service, convenience, and care received, deeming it as good value for the overall experience.
24/7 Environmentally Friendly Dry Cleaning, Hand Iron, Laundry, Alterations, Shoe Rapair, Area Rug Cleaning, Leather, Wedding Gown, Free Pick-Up & Delivery, Wash Dry & Fold.
