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Olivera Weight Loss Reviews Summary

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Weight Loss Centres | Chicago, IL

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3004 N Ashland Ave, Chicago, IL 60657, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Olivera Weight Loss?

As of Mar 26, 2024, 140 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Olivera Weight Loss's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 26, 2024
Last updated
March 26, 2024

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Olivera Weight Loss's customer reviews analysis

Olivera Weight Loss has cultivated a reputation for offering a supportive and effective weight management service, with a number of clients experiencing positive results. A considerable portion of reviewers laud the clinic for its clean environment, professionalism, and friendly staff. Recurring themes include the appreciation of accountability, the learning of new eating habits, and the commendation of personalized service. The comprehensive approach, involving lifestyle changes and the use of medications like Phentermine, under medical supervision, seems to be resonating positively with customers. On the contrary, there are isolated reports of negative interactions, with complaints primarily focused on perceived rudeness, lack of empathy, and the feeling of a transactional rather than a supportive experience. While the positive impressions greatly outnumber negative ones, these incidents highlight areas where Olivera Weight Loss could strive for more consistent customer satisfaction across the board.

Positive Feedback

Olivera Weight Loss is consistently praised for its clean facilities, professional staff, and custom-tailored weight loss programs. The clinic's approach to weight loss, which emphasizes accountability and lifestyle changes, has been successful for many, leading to notable weight loss achievements and modifications in diet. Staff courtesy and promptness are repeatedly mentioned, with specific compliments directed towards the minimal wait times and the inviting, supportive atmosphere created by the clinic's team. Clients have shown a strong sense of loyalty and willingness to recommend Olivera's services to others, which indicates a high level of customer satisfaction and confidence in the weight loss interventions provided.

Concerns and Threads

The customer service aspect of Olivera Weight Loss, however, is not immune to criticism. Negative feedback points to instances where clients felt they were treated more like a number rather than receiving individual care. Specific grievances mention a lack of alternative solutions or guidance when clients do not meet the criteria for prescribed medication, like in the case of elevated blood pressure. This rigidity in treatment options and the reported absence of follow-up assistance, as well as the perceived focus on monetary aspects over patient welfare, have led to disappointment in some customers. Such experiences suggest opportunities for Olivera Weight Loss to improve in areas of empathy, communication, and the provision of a more holistic and compassionate approach to client care.

Frequently asked questions about Olivera Weight Loss

What weight loss methods does Olivera Weight Loss employ?

Olivera Weight Loss offers medically supervised weight loss programs that may include lifestyle and dietary changes, accountability measures, and the use of medications such as Phentermine, as appropriate for individual clients.

Is the staff at Olivera Weight Loss helpful and knowledgeable?

Many clients have expressed satisfaction with the level of professionalism and courteousness displayed by both the clinical and administrative staff at Olivera Weight Loss, highlighting their knowledge and customer service as key positive attributes.

What should I expect if I am unable to take the prescribed weight loss medication?

Although Olivera Weight Loss generally receives positive feedback, some clients have reported a lack of alternative options or comprehensive guidance when they do not qualify for medication. It's important to discuss all potential scenarios and support options with the clinic before beginning treatment.

Recent customer reviews and testimonials for Olivera Weight Loss

Olivera Weight Loss
Jaime Crosby
5-Star
4 months ago
Olivera has helped me lose weight and change my eating habits. Being held accountable and learning about lifestyle changes has set me up for success.
Olivera Weight Loss
Alexie Vega
5-Star
a year ago
It's been 10 years since I have gone to Dr Olivera and it was truly a great experience. The place was beautiful, the staff was kind and it was super super clean. They were genuinely there to help me and I felt that. It was very personable. I would highly recommend this place to my friends and family, as a matter of fact, I told my friend and she will be coming with me next month to get started. Thank you very much. Very professional staff.
Olivera Weight Loss
Gema
5-Star
6 months ago
I have known the clinic for years and the times I have visited it they always treat me wonderfully and for that reason I recommend it to people who need it. Thank you so much to all the staff of Dr Olivera
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Olivera Weight Loss's customers had a positive experience.

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Olivera Weight Loss

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
140
reviews
Excellent
Good
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About Olivera Weight Loss

Weight Loss Centres
About Olivera Weight Loss Under the direction of Dr. Arturo Olivera, our highly-experienced nursing staff has been caring for people in the Chicago area over 40 years, helping them feel and look their best. Our patients and clients have referred their friends and family to us because of our reputation and dedication: Trusted For four decades, our team of medical professionals has been committed to helping people overcome obstacles and achieve healthier, happier lives. Experienced Our staff, which includes board certified nurse practitioners, strives to make your medically-safe weight loss and hydration treatments comfortable and enjoyable. Professional We take the time to get to know you and your medical history.
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