Customers' experiences indicate that NorthStar Moving Company is known for its efficient and professional moving services. Many customers describe the moving crews as swift and skilled, significantly reducing the complexity and duration of the moving process.
Communication with NorthStar Moving Company is generally reported to be transparent and timely. Customer service is praised for responsiveness and professionalism, with many reviewers expressing satisfaction with the customer service they received before, during, and after their move.
Most reviewers have provided positive feedback about the care NorthStar Moving Company takes in packing and moving belongings, leading to minimal damage. However, it is crucial to note that while these instances are infrequent, there have been isolated reports of less favorable experiences which were addressed by the company through refunds or other compensatory measures.