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Northstar Moving Reviews Summary

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Removal Companies | San Francisco, CA

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One Bush Plaza, Bush St Suite B-182, San Francisco, CA 94104, United States

Trustguide Rating

TrustScore®
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Northstar Moving?

As of Apr 14, 2024, 744 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Northstar Moving's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 14, 2024
Last updated
April 14, 2024

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Northstar Moving's customer reviews analysis

The consensus from the reviews suggests that NorthStar Moving Company maintains a strong reputation for providing high-quality moving services. Customers praise the company for its professional and friendly staff, efficient move execution, and responsive customer service. The teams are consistently lauded for their care in handling personal belongings and for being both quick and gentle during the moving process. Notably, there is a repeated theme of customer satisfaction with the movers being able to overcome challenges such as inclement weather without diminishing the quality of service. Although the service is occasionally noted as relatively expensive, the perception remains that the cost is justified by the value delivered. The trend of returning customers and the willingness to recommend NorthStar Moving Company to others reinforce the favorable views of the company’s service offerings.

Positive Feedback

NorthStar Moving Company is positively reviewed for multiple aspects of its service. High-impact positive feedback centers around the competency and professionalism of their moving crews, who are often cited as polite, friendly, and efficient. Many customers report that their belongings were handled with care, and moves were completed quickly and smoothly. The efficiency of the team is highlighted, with several reviews mentioning the move being done in under the expected time frame, resulting in a time-saving experience. The use of garment boxes and the proficiency in reassembling furniture add to customer satisfaction. Coordination and communication before and during the moves are also commonly commended, with company representatives praised for their helpfulness and responsiveness in facilitating long-distance moves.

Concerns and Threads

The reviews provided do not disclose significant negative feedback about NorthStar Moving Company. In one isolated comment, a customer points out that the company's services might come at a premium price when compared to other movers. However, the same customer balances this by stating that the quality of service renders the expense worthwhile. There are no clear patterns of dissatisfaction or recurrent complaints that could be attributed to the company's service based on the given feedback. This absence of negative critique may indicate a high level of customer satisfaction or could also be a limitation of the sample of reviews, which do not encompass a range of diverse experiences.

Frequently asked questions about Northstar Moving

Is NorthStar Moving Company suitable for long-distance moves?

Yes, NorthStar Moving Company is frequently recommended by customers for long-distance moves. Reviews consistently praise the company for efficient, careful handling of belongings and effective communication throughout the moving process, from cities like San Francisco to Seattle and New York.

How does NorthStar Moving Company handle moving during inclement weather?

Customers report that NorthStar Moving Company's crews are well-prepared for moving during challenging weather conditions, such as rain. The company's movers are commended for maintaining a positive attitude and ensuring the move is completed efficiently despite such conditions.

Are NorthStar Moving Company's services considered cost-effective?

Reviewers mention that while NorthStar Moving Company's pricing may be higher than some competitors', the level of service, efficiency, and care provided justify the cost. Customers appreciate the company's transparency and the value they receive for the price.

Recent customer reviews and testimonials for Northstar Moving

Northstar Moving
Chris Ponio
5-Star
a week ago
Moved from San Francisco to Seattle. Very pleased with the service I received from NorthStar Moving Company. Lorena, Noe, Alejandra, and the rest of the staff were all very friendly and responsive. The crew that picked up my stuff from San Francisco were quick while being gentle with my items at the same time. The crew that delivered my items to Seattle were also fantastic. Kudos to everyone that handled my move. Will definitely use NorthStar Moving Company in the future and recommends them for anyone looking to do local or long distance move.
Northstar Moving
Daniel Cohen
5-Star
a week ago
These were the fastest movers ever! Super prepared and careful with all our furniture. Extremely professional and warm. Would highly recommend to anyone who wants a reasonably priced and seamless moving experience.
Northstar Moving
Henry Tang
5-Star
2 months ago
We used NorthStar for our move from SF to NY and would recommend this moving company 100%. They are very communicative and responsive whenever you have a question/concern, and extremely professional. Our movers were all experienced and took great care to pack and move our things as safely and efficiently as possible. They do a great job at cataloging everything too. NorthStar seems to be relatively expensive compared to other movers, but you really get what you pay for.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Northstar Moving's customers had a positive experience.

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Northstar Moving

Overall Rating

TrustScore®
A+
A
B
C
D
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Verified by
Trustguide®
Overall Rating
4.9
/5
744
reviews
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About Northstar Moving

Removal Companies
Since 1994, NorthStar Moving® Company in San Francisco has been redefining the moving industry. As the first to offer eco-luxury moving services, NorthStar Moving has elevated basic moving and storage services to a new unparalleled level of customer service through customized care and environmental consciousness. Honored with more awards for service than any other moving company, NorthStar Moving’s local, long distance and international moving, storage services and eco-luxury packages have been featured in leading magazines including The Robb Report Collection, Vanity Fair, Elle Decor, on multiple home and design television shows and are recommended by an impressive list of celebrity clientele.
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