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No 53 Frederick Street
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No 53 Frederick Street Reviews Summary

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Bed & Breakfast | Edinburgh

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53 Frederick St, Edinburgh EH2 1LH

Trustguide Rating

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A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about No 53 Frederick Street?

As of Apr 12, 2024, 151 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of No 53 Frederick Street's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 12, 2024
Last updated
April 12, 2024

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No 53 Frederick Street's customer reviews analysis

No 53 Frederick Street generally garners positive reviews, indicating a reputable standing within the hospitality sector in Edinburgh. Guests consistently praise the establishment for its prime location, emphasizing easy access to the city's main attractions, and overall cleanliness of the rooms. Comfort is frequently noted due to the quality of the beds, updated bathrooms, and the inclusion of thoughtful amenities like tea and coffee provisions. However, a few issues do mar the customer experience, notably the unreliable WiFi service, and concerns regarding noise disturbances—particularly in rooms near the street or communal areas. The property's communication methods have also received mixed feedback, with one guest experiencing difficulty in conveyance during booking, while another encountered problems with the refund process after a disturbance during their stay.

Positive Feedback

No 53 Frederick Street's most notable strengths lie in its location, room quality, and management responsiveness. Conveniently situated in the heart of Edinburgh, guests appreciate the short walking distances to major attractions such as Princes Street and Edinburgh Castle. The quality of the rooms is frequently lauded; descriptors such as 'clean', 'spacious', and 'updated' recur throughout the reviews, focusing on particularly the comfort of the beds and the provision of modern bathroom facilities. Additionally, many guests highlight the responsive and accommodating nature of the hosts, ensuring that queries and demands are addressed promptly. Positive experiences with room amenities like kitchen appliances and complimentary treats further enhance the impression of attention to detail and guest comfort.

Concerns and Threads

Despite the overall positive reception, No 53 Frederick Street has aspects that detract from the guest experience. The most prevalent issue cited in reviews relates to noise, both from external sources like the street and internally from communal areas, which appears to be exacerbated on higher floors and contributes to sleep disturbances. Guests also cite the lack of elevators and the subsequent need to navigate several flights of stairs as potentially challenging, especially for those with heavy luggage or accessibility needs. Problems with communication and the reservation process have been mentioned, including unresponsiveness in follow-ups regarding refunds, and misunderstandings in message delivery. Additionally, intermittent WiFi connectivity presents a functional inconvenience for guests needing stable internet access.

Frequently asked questions about No 53 Frederick Street

Is the WiFi at No 53 Frederick Street reliable?

Some guests have reported issues with the WiFi at No 53 Frederick Street, citing it as unreliable with frequent disconnections. If stable internet is critical for your stay, it may be prudent to have a backup data plan.

Are there many stairs to climb at No 53 Frederick Street, and is there an elevator available?

Yes, guests should be prepared to climb several flights of stairs as there is no elevator available. This could be challenging for those with mobility issues or heavy luggage.

How do guests generally find the noise level at No 53 Frederick Street?

Noise level experience varies among guests. Some guests report disturbances from the street, communal areas, and even due to weather conditions on higher floors. Rooms facing the street and communal areas seem to be particularly affected.

Recent customer reviews and testimonials for No 53 Frederick Street

No 53 Frederick Street
Hilda Munguia
5-Star
5 days ago
Everything was perfect, room clean, bed comfortable, the bathroom was good. I had my space and it was quiet at night. I just realized that all the messages sent though booking weren’t delivered until now, so maybe the communication for the instructions could be through WhatsApp. Thanks! Nearby activities: La habitación está muy céntrica entonces puedes moverte caminando al old town, new town o inclusive para Dean Village.
No 53 Frederick Street
ryan hogan
5-Star
3 months ago
Comfy bed and pillows. Great location. Great size bathroom and shower with plenty of hot water. Street side rooms will get a lot of noise from the street and top floor rooms will get added noise from wind and rain. We were in a top floor room. There is no elevator so you will have to carry your bags up fights of stairs. Easy walking distance to main attractions and plenty of great food options near by.
No 53 Frederick Street
Hannah Smith
5-Star
4 months ago
Excellent location in Edinburgh. The room was quite clean, and the instructions for check in were clear and secure. Room was large and spacious. They were fixing the wifi when I stayed, which was a bit of an annoyance as it did not work. Other than that, I’d recommend this place to anyone visiting Edinburgh!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of No 53 Frederick Street's customers had a positive experience.

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No 53 Frederick Street

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
151
reviews
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About No 53 Frederick Street

Bed & Breakfast
Cosy rooms with free Wi-Fi & full cooked breakfast, plus a Scottish restaurant.
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