New City Moving Reviews Summary

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Removal Companies | Chicago, IL

2929 N Campbell Ave, Chicago, IL 60618, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about New City Moving?

As of Apr 26, 2024, 2578 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of New City Moving's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

very kind, efficiant and careful

such a positive moving experience

fantastic to use for my apartment move

the best experience with New City

hands down the best movers

Very friendly and polite

delight to work with

smooth, easy, fast, efficient

took great care of our belongings

took great care with all of my items

About this report

This report was produced by Trustguide on Apr 26, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 26, 2024
Last updated
April 26, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of New City Moving's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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New City Moving's customer reviews analysis

New City Moving appears to consistently deliver exemplary moving services characterized by efficiency, careful handling, and overall professionalism. Clients have shared feedback highlighting the company’s punctuality, with many instances of the movers arriving early, as well as their ability to perform tasks quicker than initially estimated, which in turn reduced the overall cost of services. The attentive nature of the moving teams stands out, with particular praise given to their thoroughness in unpacking and setting up equipment, exemplified by a mover going to the extent of searching through dumpsters to retrieve a customer's misplaced belongings. The reputation is further strengthened by the movers' friendly demeanor and responsive customer service, as they swiftly resolved issues such as returning forgotten items. These factors consistently contribute to a positive moving experience, often resulting in repeat business and strong recommendations for their services within the Chicago area.

Positive Feedback

Several key positive aspects stand out from the customer reviews of New City Moving. First and foremost, the speed and efficiency of the moving teams are frequently lauded, with many customers indicating that the job was completed in less time than expected, leading to reduced costs. Exceptional care in handling belongings, including sensitive equipment and antique furniture, also receives consistent praise, reflecting a high level of professionalism and attention to detail. The movers' professionalism extends to excellent customer service, with teams going above and beyond, such as offering quick resolution for overlooked items or lost components. Additionally, reliability is highlighted through punctual arrivals and careful planning, exemplifying New City Moving's commitment to customer satisfaction and efficiency.

Concerns and Threads

No negative aspects were explicitly stated in the provided customer reviews. All feedback appears positive, focusing on high-quality service, professionalism, and customer care. It's essential to note that the absence of negative feedback in this selection of reviews does not necessarily indicate there are no areas for improvement; it simply reflects the sentiments of the customers in these testimonials. Prospective clients should consider seeking out a broader range of reviews for a comprehensive understanding of the company's performance, including any potential criticisms or shortcomings not captured here.

Frequently asked questions about New City Moving

Does New City Moving offer unpacking and setup services for business equipment?

Yes, New City Moving provides careful unpacking and setup services for business equipment, ensuring that all items are handled with care and professionalism.

Can I expect New City Moving to be punctual and efficient during my move?

Customers have consistently praised New City Moving for their punctuality and efficiency, often arriving early and completing moves quicker than estimated, which may reduce the overall cost.

How does New City Moving handle unexpected challenges, such as a non-operational elevator during the move?

New City Moving's crews are adept at handling unforeseen challenges, adjusting their moving strategy professionally and efficiently, as evidenced by their handling of situations like non-operational elevators.

Recent customer reviews and testimonials for New City Moving

New City Moving
Adel Roldan
5-Star
3 months ago
New City Moving came in wanting to know expectations and got right to it! They were very kind, effeciant and careful with all of our business equipment. They charge fairly and I will be using them again! They also helped us unpack and unwrap all items so that was great!
New City Moving
Alexis Lane
5-Star
a week ago
Had such a positive moving experience with New City! They arrived early and moved so quickly. They quoted me for 3 hours but because of their speediness they finished in 2 hours which significantly reduced the price. Nothing was damaged & the movers were also very nice. They forgot an item from my move on the truck and were so quick at getting it back to me. Will definitely use them again!
New City Moving
Emma Trout
5-Star
3 days ago
New City Moving was fantastic to use for my apartment move! They arrived right on time and had my things out of my old apartment in less than an hour (and I have a lot of stuff). The elevator was out at my new apartment and they navigated adjusting the move to using the stairs like total pros! A really great group of movers who 100% took care of me when some of the other Chicago movers never even responded to my quote inquiry. Would absolutely recommend them to anyone moving in Chicago and will be using them again in the future!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
2578
reviews
Excellent
Good
Average
Fair
Poor
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About New City Moving

Removal Companies
Looking for Chicago movers? New City Moving is committed to providing the city & Chicagoland with the very best in moving, loading, storage and packing services. We are the #1 most trusted moving company in Chicago and have hundreds of satisfied customers reviews. Our number one goal is providing top-notch customer service for residential moving and business moving in Chicago. Our team members go through extensive training for loading and moving items safely. We can also provide Moving protection plans and custom packing and custom loading options that fit your needs on moving day. Trust the best movers in Chicago. Get a Free Moving Quote today by calling or filling out a contact form today!
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