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As of Mar 25, 2024, 3726 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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National Center For Civil And Human Rights's customer reviews analysis

The National Center for Civil and Human Rights has established a strong reputation as an emotionally impactful and informative institution, highly regarded for its exhibits and use of technology to engage visitors. Customer reviews consistently praise the museum for its powerful and intellectually stimulating offerings. A recurring theme among visitors is the emotional resonance of the exhibits, notably the Greensboro Four Sit-in experience and the presentation of Martin Luther King Jr.'s writings. Staff friendliness and the facility's accessibility are also highlights. Despite its acclaim, some feedback points to the high admission fee as a potential barrier for guests, and the sensory load from audio-visual displays may overwhelm some visitors. The layout of the museum, specifically the directional flow and signage, appears to have caused minor confusion for a few attendees. Overall, the customer experience is marked by a profound educational journey through civil and human rights history, with an emphasis on the African American struggle for equality.

Positive Feedback

Positive feedback for the National Center for Civil and Human Rights centers on the museum's ability to deliver a comprehensive and immersive educational experience. The exhibits, particularly the interactive and technologically enhanced ones, receive high praise for effectively conveying the gravity of historical events. The staff's hospitality enhances the visitor experience, with several reviews highlighting the warm and informative nature of the employees. Easy accessibility, including elevator access and accepting large luggage, ensures the museum is inclusive to all guests. The building's aesthetics and the strategic use of lighting contribute to the museum's overall positive ambiance. Additional commendation is given for free ticket opportunities, which lower the cost for some visitors, further facilitating access to the museum's enriching content.

Concerns and Threads

The key negative aspects of customer feedback pertain to the sensory intensity of the museum, the cost of admission and parking, and navigational challenges within the facility. Visitors with sensory sensitivities or attention difficulties report feeling overwhelmed by the museum's noisy environments, due to the prevalence of sound- and video-based displays. The ticket price is mentioned as prohibitive for some, potentially dissuading prospective visitors, while parking costs add an additional financial burden. The instructional flow of the museum is critiqued for being non-intuitive in places, with a lack of clear directions leading to some visitors feeling confused or embarrassed by the path they took through the museum, particularly in regards to entrance and exit procedures.

Frequently asked questions about National Center For Civil And Human Rights

Is the National Center for Civil and Human Rights wheelchair accessible?

Yes, the museum is accessible to wheelchair users, with elevator access throughout the facility to accommodate mobility-impaired visitors.

Are there any discounted or free admissions available to the museum?

The museum occasionally offers free tickets through partnerships, such as with Bank of America, and may provide other discounts. It's advised to check the museum's official website or contact them directly for current promotions.

Can visitors take photographs inside the museum?

Photography is allowed in most sections of the museum. However, certain exhibits, like the Martin Luther King section, prohibit photography to preserve the integrity and sanctity of the artifacts.

Recent customer reviews and testimonials for National Center For Civil And Human Rights

Lolita Jamison

5-Star

a week ago

Great museum with good exhibits. Definitely sit in the Greensboro Four Sit-in exhibit where you have on headphones and you feel what it's like to be harassed in that situation. I saw where it got emotional for some people. Also, visit Morehouse's Martin Luther King section where you can explore his writings. No pics are allowed in this section. We went on a Thursday as soon as it opened. There was no line and I purchased our tickets online. There are plenty of parking garages, we parked at the Coca-Cola parking garage.

Tommy Cormier

5-Star

a week ago

This is simply an amazing place and one that everyone need to go see and take the full day to learn. So thankful to the team that put this together and am looking forward to the expansion. A must see

Dan Holliday

5-Star

4 months ago

I really enjoyed visiting here. I took my time going through the exhibits. The staff was *so* nice! There's even an inclusive restroom! Totally fine to get through here with a suitcase - and I was able to take elevators for most of the places. Not sure if there's one to avoid the stairs that are part of an exhibit. Would recommend going early and taking your time. There's a lot of information to soak in.

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National Center For Civil And Human Rights's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about National Center For Civil And Human Rights

Is the National Center for Civil and Human Rights wheelchair accessible?

Are there any discounted or free admissions available to the museum?

Can visitors take photographs inside the museum?

Recent customer reviews and testimonials for National Center For Civil And Human Rights

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