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MyClean Reviews

Rated 4.2 based on 299 Reviews

247 W 35th St # 9r, New York, NY 10001, United States

Cleaning Services New York

Published on
January 22, 2024
Last updated
June 16, 2025

Reviews Summary

Based on recent customer reviews, MyClean’s house cleaning service demonstrates a strong track record of customer satisfaction. Reviewers consistently note reliable and thorough cleaning across both residential and office locations in New York City. Named staff such as Isabella, Trina, Towanda, OShea, Dora, Sabrina, Demetria Williams, and Michelle Davis receive repeated appreciation for professionalism, punctuality, friendliness, and careful attention to detail. There are no substantial criticisms or complaints, and even long-standing clients express continued loyalty and confidence in MyClean’s consistency.

Key themes emerging from the feedback include having the same dedicated cleaner over time, strong communication, punctual arrivals, and personalized service. Customers find it simple to schedule or adjust appointments, and value staff who exceed expectations and treat homes with respect. Multiple reviews mention specific staff by name, citing not just their cleaning skills but also their reliability and respectful attitude. Operational reliability and the ability to tailor service to customer routines further strengthen MyClean’s reputation.

Overall, MyClean is regarded as a dependable and detail-oriented house cleaning service within New York City. The company’s reputation is reinforced by long-term customers, repeat business across multiple household and office accounts, and consistently high praise for staff performance. This pattern of positive, staff-specific recognition and lack of unresolved issues positions MyClean as a reliable option for cleaning services in the region.
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What Customers Are Saying About MyClean?

incredible care, sincerity, and honesty

reliable and consistent service

always leaves my apartment sparkling clean

SHE GETS THINGS CLEAN

prompt, thorough, and very friendly

always punctual, very thorough

amazing job every week

dependable, thorough, and efficient

thorough, attentive to detail, timely

checks everything. She’s always on time

Trustguide extracts key phrases from reviews about MyClean and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of MyClean's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

MyClean Ratings

5

As of Based on 299 revies as of Jan 22, 2024

MyClean Score

100%

As of Based on 299 revies as of Jan 22, 2024

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Customer Reviews

As of Jun 16, 2025, 299 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of MyClean's publicly available reviews View source

Soo Y rated MyClean 5 stars
6 months ago
I’ve had an amazing experience with Isabella! Every week, when she comes to our home, it feels completely transformed. The floors sparkle, the kitchen gleams, and the bathroom is spotless—not to mention the bedding, which feels straight out of a 5-star hotel. She works with incredible care, sincerity, and honesty, and it’s clear she takes immense pride in her work. I truly appreciate her dedication and attention to detail. I highly recommend her!
Patricia Oreta rated MyClean 5 stars
2 days ago
I have been a customer of MyClean for over 10 years and 3 NYC apartments. MyClean has always provided reliable and consistent service, with kind and respectful cleaners and customer service staff. I don’t have to worry about figuring out what to do about insurance, last minute cancellations, or cleaning supplies. We have been loyal customers of Soqui for over 2 years now. We appreciate that she truly understands our needs and our routine. Thank you Soqui!
Stephanie Toti rated MyClean 5 stars
2 days ago
I've been using MyClean for over a year, and I highly recommend the company. I've been able to book the same cleaner, Trina, consistently, and she always does a great job. She is very thorough and always leaves my apartment sparkling clean. It's easy to schedule and reschedule appointments, and customer service is friendly and helpful.

Frequently Asked Questions About MyClean

Can I request the same cleaner for each visit?

Yes, many customers mention having the same dedicated cleaner over long periods. MyClean can assign the same staff member for recurring cleaning appointments, offering consistency and personalized service.

Is it easy to reschedule or adjust appointments?

Customers note that appointments with MyClean are straightforward to schedule and reschedule. The customer service team provides flexible support to help adjust cleaning times or routines as needed.

Do cleaners bring their own supplies?

According to reviews, MyClean manages cleaning logistics, including the provision of cleaning supplies. Customers do not need to provide products or deal with related details.

About MyClean

Cleaning Services
MyClean is a professional house cleaning service provider that serves both residential and commercial customers. Operating primarily in New York City, MyClean offers scheduled and customizable cleaning for apartments, homes, and offices. The company employs a team of cleaners who perform on-site cleaning tasks on a recurring or one-time basis.

MyClean functions through an appointment-based model, allowing customers to schedule and reschedule services online or via customer service. Cleaners are typically assigned to the same account for ongoing consistency. The company supplies staff with necessary cleaning products and manages logistics, with transparent communication and routine schedule adjustments as required.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.