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Mums Great Comfort Food

Mums Great Comfort Food Reviews Summary

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British Restaurants | Edinburgh

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4A Forrest Rd, Edinburgh EH1 2QN

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mums Great Comfort Food?

As of Mar 13, 2024, 3509 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Mums Great Comfort Food's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 11, 2024
Last updated
March 13, 2024

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Mums Great Comfort Food's customer reviews analysis

The customer reviews depict MUMS Great Comfort Food as a reputable establishment appreciated for its delightful comfort food and congenial service. Many customers laud the restaurant for its delicious and hearty meals, with specific mentions of the mum breakfast, stew & ale pie, and vegan options, such as the vegan haggis and Sheppard's pie. The Mac and Cheese, Steak and Ale Stew, and the desserts received especial praise for their taste and quality. Service timeliness is underscored positively, and the size of the portions are noted to be generous. There are observations about the ambiance being warm, cozy, and even packed on a Monday, suggesting a high patron turnout. Although the reviews identify MUMS as a vibrant and friendly environment, a few customers allude to occasional spatial constraints, noting that seating can feel cramped.

Positive Feedback

Several key positive aspects emerge from the feedback for MUMS Great Comfort Food. The quality and taste of the food are recurrently highlighted, with particular acclaim for signature dishes and desserts. The customer service receives complementary mentions for attention and kindness, adding to the positive dining experience. The atmosphere is described as cozy and warm, contributing to a sense of comfort and enjoyment. The restaurant also caters to diverse dietary preferences through its vegan and vegetarian options, which have been well-received. Additionally, staff responsiveness to large group accommodations and quick service further reinforce the satisfaction levels of the clientele. The plethora of positive experiences suggest a consistently high standard of both food and service, forming a strong foundation for the establishment's reputation.

Concerns and Threads

While overwhelmingly positive, the reviews also reveal a handful of drawbacks that some customers encountered. One review alludes to the food quality being less impressive relative to other dining options in the city, though it still considered MUMS a recommendable choice for its economic pricing. Additionally, a critique regarding spatial accommodations arose; one patron recounted a slightly cramped seating arrangement, which could be indicative of a need to optimize dining space. Furthermore, apart from this spatial remark, the reviews provided do not highlight any significant, recurring negative experiences, suggesting that such issues may be isolated or less prevalent among the customer base.

Frequently asked questions about Mums Great Comfort Food

Does MUMS Great Comfort Food cater to vegan and vegetarian diets?

Yes, MUMS offers vegan and vegetarian options, including vegan/vegetarian sausage and vegan haggis, as noted in several reviews.

Can MUMS Great Comfort Food accommodate large groups?

According to customer feedback, the restaurant has successfully accommodated large groups with efficient service and sufficient table space.

Is the restaurant environment at MUMS Great Comfort Food suitable for a relaxed meal?

The majority of reviewers describe the ambiance as cozy and warm, with a relaxed service, making it suitable for a comfortable dining experience.

Recent customer reviews and testimonials for Mums Great Comfort Food

Mums Great Comfort Food
Alex Hammer
5-Star
6 days ago
It is a nice restaurant. We had one breakfast (mum breakfast) and one lunch (stew & ale pie) the food was tasty and also the Mums beer was good. The people serving are really nice. Would recommend this place for eating.
Mums Great Comfort Food
VALERIA HERRERA
5-Star
2 months ago
Beautiful place, good food at good price. We ordered the Mac and Cheese and the Steak and Ale Stew. Both of them absolutely delicious. The dessert was incredible, a very very tasty Pudding. The attention of the waitress was also very kind. It’s a 10. 🔥
Mums Great Comfort Food
Rebecca Robinson
5-Star
5 months ago
Great food, cosy and warm. Place was packed, even on a Monday night. Fair warnings, servings are huge, but at least the staff took it very good naturedly that a few of us couldn't finish! Also a great soft entry to haggis, nicely stacked up with the neeps and tatties. Vegetarian options: Vegan/vegetarian sausage options available, and same with haggis
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mums Great Comfort Food's customers had a positive experience.

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Mums Great Comfort Food

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
3509
reviews
Excellent
Good
Average
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Poor
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About Mums Great Comfort Food

British Restaurants

Traditional, hearty British fare with gourmet sausages, served up in a bright, retro-style diner.

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