Overall, The Ivy Victoria Quarter in Leeds maintains a generally positive company reputation, as evidenced by an array of customer reviews. The restaurant is highly praised for its atmosphere, decor, and service, particularly noting a staff member, Christophe, who provided an exceptional dining experience. The ambiance is repeatedly described as vibrant, buzzing yet relaxing, and perfect for special occasions. The food receives a mix of reviews; while some dishes, like the duck salad starter, venison, and chocolate bomb, are singled out for praise, the consensus on culinary execution is not unanimously positive, with some guests finding the offerings to be just 'nice' or 'average.' Service quality appears to vary, with some instances of excellence and professionalism, and others highlighting slower service and inadequacies such as forgotten drink orders or insufficient soap in restrooms. The pricing of the food and the practice of charging for sides and sauces separately has elicited some criticism, particularly when the food quality did not meet expectations at those price points.
Key positive aspects of customer feedback for The Ivy Victoria Quarter include a widely commended ambiance, characterized as both lively and relaxing, that many find conducive to special occasions. Decor is frequently lauded for its vibrant and aesthetic appeal, creating a desirable setting that patrons deem 'instaworthy.' Staff members are often described as knowledgeable, professional, and friendly, contributing positively to the customer experience, with specific commendation directed toward an employee named Christophe. Culinary highlights according to patrons include the duck salad starter, the chocolate bomb dessert, chicken skewers, and the venison starter. Moreover, there is appreciation for the considerate gestures, such as providing an anniversary cake to celebrate special moments.
The negative aspects of customer feedback primarily revolve around inconsistency in service and food quality. Some diners report experiences with service that was either slow or inattentive, sometimes causing frustration, such as forgotten drink orders and long waits for taking orders. Disparities in food quality are noted, with certain items, particularly the steaks, attracting criticism for not being cooked as requested. Additional grievances include the automatic service charge being questioned in light of subpar service, perceived high prices for the food quality delivered, especially when steaks are served without sides or sauces. The criticism extends to details such as cobwebs on the wall and lack of soap in the restrooms, which detract from the overall dining experience.
The Ivy Victoria Quarter boasts a vibrant, instaworthy decor with a buzzing yet relaxing atmosphere that is suitable for both special occasions and casual dining.
Yes, customers often praise dishes such as the duck salad starter, chocolate bomb dessert, chicken skewers, and venison starter. However, preferences can vary, and some guests have had mixed experiences with other dishes.
Definitely, The Ivy Victoria Quarter is recognized for its great atmosphere and staff that cater to special occasions, with some customers noting kind gestures like an anniversary cake to celebrate the event.
British menus from breakfast to late-night in a 2-story space with vibrantly patterned walls & decor
