Mono Reviews Summary

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Vegetarian Restaurants | Glasgow

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12, Kings Court, King St, Glasgow G1 5RB

Trustguide Rating

TrustScore®
A+
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Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mono?

As of Apr 13, 2024, 1493 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Mono's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024

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Mono's customer reviews analysis

Mono's reputation appears to be predominantly positive, particularly in the eyes of the vegan and vegetarian community. The thematic consistency across the reviews highlights the establishment's strength in providing a diverse and appetizing plant-based menu that caters well to individuals with dietary restrictions. Customers consistently praise the quality and flavor of the vegan dishes, such as the haggis burger, vegan mac and cheese, and tofish and chips. The ambiance of the venue is frequently celebrated, showcasing a relaxed and welcoming atmosphere, enhanced by the presence of a record shop, art gallery, and occasional live music. However, some concerns arise with inconsistent service quality and readiness of menu items. While busy periods and slower service are empathetically noted, some patrons recount less attentive staff experiences. The physical space is also mentioned favorably, with sufficient room and a cozy environment, contributing positively to the overall customer experience.

Positive Feedback

Positive customer feedback for Mono centers around several key aspects. The culinary offerings are the highlight, with a fully vegan menu that is not only diverse but also delicious, satisfying customers with varying tastes and food sensitivities. Enthusiasm for dishes like burgers, haggis, mac and cheese, and tofish and chips suggests that Mono successfully replicates traditional flavors in a plant-based format. The venue's ambiance is another strong point, offering a comfortable and eclectic setting featuring a convenient record shop and a nurturing environment for local art and music. The family-friendly nature of the place, with a thoughtful kids menu and approachable staff, further exemplifies the inclusive ethos that Mono aims to maintain.

Concerns and Threads

While Mono garners much positive feedback, there are areas where customer experiences seem to falter. Service speed and attentiveness have been called into question; reports of staff appearing disinterested, particularly on quieter days like Sunday, suggest a possible inconsistency in customer service that could impact repeat business. Additionally, some menu items occasionally being unavailable and the need for advance gig ticket purchases to avoid extra costs have provoked slight dissatisfaction. Although these issues do not dominate the reviews, they are noteworthy aspects that could affect Mono's reputation if not addressed.

Frequently asked questions about Mono

Is Mono suitable for customers with dietary restrictions?

Yes, Mono is highly suitable for those with dietary restrictions, especially vegans and vegetarians. The entire menu is plant-based and includes gluten-free options, catering to a variety of dietary needs.

Does Mono offer entertainment and additional activities?

Mono enhances the dining experience with a record shop, art exhibitions, and live music events, providing customers with a multifaceted atmosphere. Purchasing gig tickets in advance is recommended to avoid higher costs at the door.

What is the general atmosphere like at Mono?

The general atmosphere at Mono is described as relaxed, welcoming, and family-friendly, with a touch of vintage charm through art and music. It's suitable for customers of all ages looking for a cozy and inclusive dining space.

Recent customer reviews and testimonials for Mono

Mono
Sinead O'Flynn
5-Star
a day ago
Had a delicious lunch here today and would thoroughly recommend to anyone who likes plant-based food, a relaxed and welcoming atmosphere. I will defo be back then I visit Glasgow again. Vegetarian options: All the food is plant-based, so would suit vegetarians Dietary restrictions: Perfect for anyone who likes plant based food. There are also several gluten free options. Kid-friendliness: Seemed very kid friendly. I was there with my teenager, and another family came in while we were eating.
Mono
TICTAC MAN
5-Star
a month ago
Burger and haggis burger were the best I've had in a while. Large place with ample space, OK vibes and service. Cute record shop inside. Only complaint would be the homemade fries, tasty but not so crispy and quite dense. 9/10 recommend, would come again!
Mono
Alex McQueen
5-Star
5 months ago
Incredible vibe, super friendly service and my god the food! I can't wait to visit again next time I'm down their way! The record shop within is also a huge bonus, difficult to keep your money when they have such well priced vinyls. Vegetarian options: The whole menu is Vegan, so all you veggies are in safe hands.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mono's customers had a positive experience.

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Mono

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1493
reviews
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About Mono

Vegetarian Restaurants
Versatile bar with an airy and open feel, music at its heart and a menu of veggie/vegan food.
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