The analysis of recent customer reviews for The Old Red Bus Station suggests that the establishment offers a distinct experience, particularly for those seeking vegan dining options and techno music events. Patrons who appreciate a techno vibe find the venue conducive, as it hosts events featuring niche techno artists. The vegan food receives mixed reviews, with most customers praising the quality and pricing, although inconsistencies in preparation have been noted. The swift response to customer complaints and generous compensation for a food issue highlight the staff's commitment to customer satisfaction. There is a recurrent theme of customers enjoying the variety on offer and acknowledging the quality service provided by the staff. The ambiance, described as quirky and informal, contributes to a positive environment that is welcoming to different demographics, including introverts. Overall, while not devoid of critique, The Old Red Bus Station maintains a solid reputation anchored by its vegan offerings, themed music events, and customer-centered service.
The Old Red Bus Station has garnered considerable positive feedback from customers, particularly for its vegan cuisine and unique musical atmosphere. Vegan offerings such as burgers and wings have been highlighted for their taste and quality, with the 'Mac got Fat' burger and vanilla milkshake receiving special mention. The full menu and culinary diversity, including the poutine, are commended for adding variety to the vegan dining scene. Positive remarks extend to the pricing, considered reasonable, especially with deals like 2 mains for £12 and themed discounts on beer. The staff's service is also a strong point, described as fast, friendly, and accommodating to special requests and dietary needs, enhancing the overall dining experience. Furthermore, the venue's atmosphere, characterized by respect among patrons and a relaxing, if unusual, decor, makes it a recommended destination for both social events and casual dining in Leeds.
Despite many positive aspects, The Old Red Bus Station has encountered some criticisms which are crucial for prospective customers to consider. An isolated incident involving an unsatisfactory burger reveals potential for occasional lapses in food quality. This particular case involved a change in ingredients that significantly detracted from the meal's flavor, resulting in customer disappointment and a necessary engagement with staff to rectify the issue. Although it was resolved with compensatory offerings, the manager's absence during the complaint process was noted. Another point of contention comes from the venue's music tastes; the strong emphasis on techno music may not accommodate all customer preferences. Additionally, the decor of the toilets, likened to a scene from the film Trainspotting, might be off-putting to some visitors. These elements suggest that while the venue excels in many respects, there is room for improvement in consistency of food quality and in ensuring the atmosphere is universally appealing.
The Old Red Bus Station is known for its techno music events, featuring various techno artists. It's a niche venue that caters to audiences who enjoy this particular genre, so keep that in mind when planning your visit.
Yes, the venue offers specials such as 2 mains for £12 at certain times and themed discounts on beverages, including 2 for £5 offers on their Bus Station Brew beer. The pricing is considered reasonable and offers value for money.
Staff at The Old Red Bus Station take customer complaints seriously, as evidenced by their swift action in offering multiple compensations (free burger, milkshake, beer, and coke) in case of an unsatisfactory meal. While there may initially be a hesitation to validate complaints, the staff works to resolve issues to the customer's satisfaction.
Industrial-chic bar and live-music venue with multiple dance floors and a vegan comfort-food menu.
