Urban Vegan Kitchen garners an overall positive reputation from its customers, as evidenced by the recent reviews. Customers express a collective appreciation for the restaurant's eclectic menu, which consists of vegan interpretations of traditional dishes that delight even non-vegetarians. The establishment is favored by a diverse clientele, including all age groups, indicating its broad appeal in delivering satisfying vegan meals across generations. A recurring theme in the feedback is the high quality and savory nature of the plant-based dishes, including unique items such as vegan wings, pasta, and burgers, with particular emphasis placed on their ability to achieve 'meaty' textures and hearty flavors. Service quality at Urban Vegan Kitchen is consistently described as 'exceptional' and 'friendly,' with staff that are attentive and accommodating, enhancing the overall dining experience. The ambiance of the restaurant also receives favorable mentions, with descriptors like 'homey,' 'rustic,' and a 'great vibe' being utilized. However, there are some criticisms to note, particularly regarding the pricing and portion size of mocktails and desserts, as well as isolated comments on certain dishes not meeting individual taste preferences, such as the mushroom coffee and black beans. These points suggest some variability in customer satisfaction concerning specific aspects of the dining experience.
Urban Vegan Kitchen receives high praise for its innovative and flavorsome vegan cuisine, which appeals to a broad audience. The variety and quality of food are recurrent positive points among customers. The restaurant’s creative approach to crafting traditional comfort foods into satisfying vegan meals, such as the 'chicken' & waffles and 'meaty' textured dishes, plays a significant role in its popularity. Customer service is a standout aspect, with many reviewers expressing satisfaction with the friendly, respectful, and accommodating staff. Another positive aspect is the ambiance of the restaurant, which is deemed inviting, with a homely and rustic charm as well as a vibrant atmosphere. The non-alcoholic beverage options, such as the Elderflower Lemonade and sparkling white tea with ginger, receive specific recommendations for their taste.
Despite the overwhelming positive feedback, some areas of Urban Vegan Kitchen's offerings encounter criticism. There is a sentiment surrounding the perceived high prices and small portion sizes, particularly regarding the mocktails and certain dessert options, which some customers find disappointing given the cost. Additionally, individual preferences lead to mixed reviews on specific menu items, such as the mushroom coffee described as resembling 'watery cocoa' and the black beans which were not as soft as a customer would have liked. A minor operational critique mentions a slight delay in the arrival of food. While these negative points are fewer and do not overshadow the positive feedback, they do highlight areas where the restaurant might focus improvements to enhance customer satisfaction further.
Yes, Urban Vegan Kitchen's menu is designed to appeal to a wide range of customers, including non-vegans. Many reviews highlight that even customers who are not strictly vegetarian enjoy the meals, indicating the restaurant's success in creating vegan dishes with broad appeal.
Based on customer feedback, Urban Vegan Kitchen appears to accommodate special dietary needs effectively. The staff, particularly mentioned for their helpful and outstanding service, assist in finding suitable soy-free options for customers with specific dietary restrictions.
While most customers consider the quality of food and service at Urban Vegan Kitchen to be worth the cost, there are some concerns regarding the price and portion size of certain items, such as mocktails and desserts. Prospective customers should be aware that while the experience is highly rated, some may find prices higher than expected for certain menu items.
Organic vegan comfort food, along with cocktails & mocktails in an intimate West Village setting.
