Overall, the sentiment in customer reviews for Modani Furniture is overwhelmingly positive. Reviewers consistently highlight excellent customer service, mentioning team members by name, such as Karen, Gary, and Barbara, for their professionalism, promptness, and helpful attitude. Shoppers frequently reference smooth issue resolution, whether through refunds or delivery timing, and note a no-pressure sales environment. A minor criticism appears regarding assembly screw sizing, but it was promptly resolved.
Common feedback includes the store’s extensive stock and long opening hours. Customers appreciate features like the 3D room modeling service, transparent communication by phone and email, and efficient after-sales support. The reviews mention staff being responsive during purchases, returns, and service appointments. Quality and style of furniture, as well as efficient logistics, are repeated themes. Multiple reviewers identify as repeat or regular customers who recommend Modani to others.
Modani Furniture is regarded as a reliable and customer-focused home furniture shop based on the reviews provided. Their reputation for attentive staff, accessible locations, and seamless purchase and return processes is reinforced by both new and repeat shoppers. The consistent emphasis on positive experiences strengthens Modani’s standing in the home furnishings sector.
Common feedback includes the store’s extensive stock and long opening hours. Customers appreciate features like the 3D room modeling service, transparent communication by phone and email, and efficient after-sales support. The reviews mention staff being responsive during purchases, returns, and service appointments. Quality and style of furniture, as well as efficient logistics, are repeated themes. Multiple reviewers identify as repeat or regular customers who recommend Modani to others.
Modani Furniture is regarded as a reliable and customer-focused home furniture shop based on the reviews provided. Their reputation for attentive staff, accessible locations, and seamless purchase and return processes is reinforced by both new and repeat shoppers. The consistent emphasis on positive experiences strengthens Modani’s standing in the home furnishings sector.
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lovely experience shopping for a bed
very helpful with the returning item
customer service is outstanding
Seamless and easy resolution
made us feel like we made the right choice
excellent after purchase service
Excellent customer service from Barbara
made it easy and hassle free
very responsive and friendly
prompt to issue a refund
