Manning Pool Service appears to have a largely positive reputation based on customer feedback, highlighted by their consistent and reliable service, professional communication, and thorough maintenance procedures. Customers frequently praise the company for its punctuality and the quality of the pool maintenance, citing regular visits that occur despite adverse weather conditions. Positive comments often mention the detailed documentation provided after each service and the capability for effective communication, particularly with maintaining chemical levels and prompt repairs. However, there are instances of negative experiences cited by a minority of customers, including replacement of incompatible equipment, delayed scheduling for repairs, and dissatisfaction with billing practices. Evidently, maintaining customer satisfaction seems to be a defining element for the company, though their handling of service cancellations and pricing strategy has been met with criticism by some clients.