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Better Pool Management Reviews

Rated 3.8 based on 100 Reviews

13044 Bustleton Ave # 4, Philadelphia, PA 19116, United States

Pool Services Philadelphia

Published on
March 11, 2024
Last updated
June 15, 2025

What Customers Are Saying About Better Pool Management?

you guys came to my rescue

they are cool and get the job done

so helpful I will always go to them

they have been very helpful though the years

staff is very friendly

extremely friendly & welcoming

always having what I need

they got me everything I needed

Dan was awesome every step of the way

Great customer service

Trustguide extracts key phrases from reviews about Better Pool Management and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Better Pool Management's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Better Pool Management Ratings

5

As of Based on 100 revies as of Mar 11, 2024

Better Pool Management Score

90%

As of Based on 100 revies as of Mar 11, 2024

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Customer Reviews

As of Jun 15, 2025, 100 customers have reviewed this business and rated it 3.8 Star out of 5. Trustguide conducted an in-depth analysis of Better Pool Management's publicly available reviews View source

Danielle Ward rated Better Pool Management 5 stars
4 months ago
Thank you very much for being honest and returning my check. I had an extremely busy/bad week and first, you guys came to my rescue, second, made me a great deal and third, returned my payment that I didn't realize I had already paid. I appreciate you guys!
George Toth rated Better Pool Management 5 stars
a month ago
Been with them for a long time and there is a always afew glitches, they are cool and get the job done.
Shirley Bik rated Better Pool Management 5 stars
a month ago
I love this place any issues they helped me my first year having above ground pool they answered all my questions and were so helpful I will always go to them…. Shirley

Reviews Summary

Customer reviews for Better Pool Management reflect an overall strongly positive sentiment, with repeated appreciation for staff honesty, professionalism, and problem-solving skills. Reviewers note prompt assistance during busy times, expertise in pool products and renovations, and kind gestures such as returning overpayments. A few minor criticisms mention occasional abruptness or glitches in service, but most customers report satisfaction and gratitude towards the company.

Recurring themes include knowledgeable recommendations, friendly and efficient staff, and a reliable supply of high-quality pool chemicals and supplies. Customers particularly highlight named employees like Dan and John for going above and beyond in guiding pool maintenance or handling renovations. Issues raised about customer service are typically minimized or attributed to busy periods, and clients who encountered challenges describe solutions being provided readily.

Overall, Better Pool Management has developed a strong local reputation as a reputable, long-standing pool supply and service provider. Clients express trust in the team’s expertise and consistently return for future pool care needs, reinforcing their status as a leading choice in the region.
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Frequently Asked Questions About Better Pool Management

Are the staff at Better Pool Management knowledgeable about pool maintenance?

Yes, reviewers consistently mention the staff’s expertise in diagnosing pool issues, recommending suitable products, and providing guidance on pool renovations and maintenance.

How does Better Pool Management handle customer payments and mistakes?

The company is noted for its honesty in handling overpayments, as multiple reviewers have highlighted situations where mistaken payments were returned promptly without issue.

Does Better Pool Management supply specialized pool chemicals and equipment?

According to customer feedback, Better Pool Management offers a wide variety of pool chemicals and supplies, including products not easily found elsewhere, with staff available to assist in product selection.

About Better Pool Management

Pool Services
Better Pool Management provides products and services related to pool maintenance and renovations. The company operates a physical location where customers can purchase pool chemicals, equipment, and supplies, as well as receive direct advice and recommendations for pool care and repair projects.

The business is staffed by employees with expertise in diagnosing pool issues, guiding customers through renovation processes, and ensuring appropriate products are supplied for each situation. The company handles in-person customer interactions, returns, and payment issues, and maintains a hands-on workflow to address routine and complex pool care needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.