An evaluation of the recent reviews for Liquidus Pool Services reveals a consistently high level of customer satisfaction, highlighting the company’s commitment to technical skill, transparent communication, and customer education. Customers have expressed appreciation for the professionalism and efficiency of the technicians, specifically praising individuals by name, suggesting a personable and memorable service delivery. The feedback indicates that Liquidus is adept at dealing with both routine maintenance and more complex technical challenges, like installing new parts and repairing existing equipment. There is a recurring theme of trustworthiness and honesty, particularly in instances where comparisons with other pool services have been made. The use of week-by-week updates and clear communication about services rendered contributes to their solid reputation, and the move to automate part of the customer experience has been well-received.
Liquidus Pool Services receives acclaim for several positive aspects based on customer feedback. Customers appreciate the technical expertise displayed by the service technicians, with successful installations and repairs of pool equipment being particularly commended. The value for money, characterized by reasonable pricing and cost-saving advice, stands out as a significant advantage among customer experiences. The dedication to clear communication is another area where Liquidus excels; weekly updates, detailed reports after cleanings, and the provision of photos leave customers informed and satisfied. Lastly, customers highlight the ease of automatic payment systems and responsive customer service, which enhance the overall user experience and foster customer loyalty.
The reviews provided indicate few criticisms of Liquidus Pool Services, and overall customer sentiment is overwhelmingly positive. However, there was mention of an initially rocky start with a technician, though this was quickly addressed and resolved, indicating a responsive approach to customer service issues. It is also noted that customers have equipment that is aging and may require repair or replacement; while this is indicative of the ongoing need for maintenance, the readiness of Liquidus to provide rapid estimates and communicate options is seen as a positive response to potential challenges.
Liquidus specialists are skilled at working with a range of pool equipment, including older systems. They can often repair or integrate new components. When replacement is necessary, they provide estimates and options efficiently.
Yes, Liquidus provides detailed updates via email about the chemical treatments, cleaning tasks performed, and the overall status of your pool after each visit.
Customers have identified Liquidus Pool Services as trustworthy and honest, particularly in comparison to other pool companies, and appreciate their commitment to education, consistent communication, and the technical proficiency of their technicians.
Liquidus Pool Services was founded in 2017 by friends Adam Whitcomb and Garrett Howard. Their passion for helping individuals take their weekend back led them to create unique pool maintenance, build, and backyard remodeling experience. They take time to build a solid and working relationship with their clients so they can better meet their needs and solve their concerns. With a keen eye for detail and a professional design team, Liquidus has quickly become renowned for its gorgeous pool builds, immaculate pool renovations, and breathtaking backyard remodeling projects.Liquidus is proud to serve the DFW metroplex, including the areas of Richardson and Plano. Their licensed team performs services for both residential and commercial pools i
