Luxury Flooring Reviews

Reviewers consistently note a positive experience with Luxury Flooring, highlighting the ease of ordering samples, quality of products, and attentive customer service. The company is frequently commended for both efficient delivery and thoughtful touches, such as including Yorkshire tea and biscuits with sample packages. While a recurring issue of damaged delivery boxes is mentioned, customers report prompt and effective resolution by the customer service team.

The most frequent themes in the reviews include fast sample delivery, well-packaged products, and friendly, non-pushy follow-up calls. Customers appreciate the good variety and size of samples, labeling, and helpful staff members like Drew, Jess, and Paul who are specifically named for their assistance. The overall sentiment toward product quality and service reliability is consistently positive, reflecting well on the company’s approach to both sales and support.

Overall, Luxury Flooring is regarded as a reliable and customer-focused flooring shop based on reviewer feedback. The company’s reputation is strengthened by repeat mentions of professional service, quick shipping, and responsive issue resolution, making it a respected choice for flooring needs in its service region. Word count: 156

Luxury Flooring is a retail business specializing in the supply of flooring products such as engineered wood, laminate, LVT, and vinyl. The company primarily operates through an online ordering system, offering customers the ability to request samples and purchase flooring materials for residential and renovation projects.

The company manages its distribution by shipping samples and flooring orders directly to customers, often with added details like product labeling and packaging. Phone consultations are available for order assistance and follow-up. Delivery is handled via courier, and customer service addresses any issues related to order fulfillment or damaged goods.