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Longbridge Retirement Village

Longbridge Retirement Village Reviews Summary

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Retirement Villages | Birmingham

2 Austin Way, Longbridge, Rednal, Birmingham B31 2FZ

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Longbridge Retirement Village?

As of Mar 13, 2024, 175 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Longbridge Retirement Village's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 29, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Longbridge Retirement Village's customers had a positive experience.

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Longbridge Retirement Village

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Longbridge Retirement Village's customer reviews analysis

The overall company reputation of Longbridge Retirement Village, as evidenced by recent reviews, appears to be overwhelmingly positive. Residents praise the quality of life within the Village, highlighting the spacious and well-equipped apartments, the quality and availability of amenities, and the friendly, community-oriented atmosphere. Notably, residents commend the village for its accessibility to local shops, including Sainsbury’s and M&S, as well as convenient transportation options such as rail and bus services. Furthermore, reviews consistently underscore the exceptional cleanliness and maintenance of the facilities, along with high-quality food options at the bistro. The long waiting list to secure residency attests to its desirability and popularity among retirees. The delivery of care and support services receives specific mention, with staff reported to be helpful, caring, and providing an exceptional level of service, particularly during difficult times. The presence of a gym, hairdresser, and bar within the village adds to its appeal, offering a comprehensive living experience for residents who favor independence along with the option for community engagement.

Positive Feedback

Positive aspects of customer feedback for Longbridge Retirement Village concentrate on the supportive and vibrant community life, quality amenities, and the dedication of the staff. Residents appreciate the range of on-site facilities such as a well-equipped gym, restaurant, and convenience store, and activities that foster a strong sense of community and wellbeing. The environment is celebrated for its cleanliness and maintenance, reinforcing a sense of safety and aesthetic pleasure. The personal accounts highlight the advantages of living within the village, including the ease of access to local shops and public transport. Such facilities enhance the autonomy of residents while allowing them to benefit from a socially inclusive atmosphere. Staff are recognized for their helpful and compassionate approach towards residents, often going above and beyond in providing care, especially during difficult personal times.

Concerns and Threads

The reviews provided do not explicitly contain negative experiences or points of dissatisfaction from the residents or visitors of Longbridge Retirement Village. This lack of critical feedback could imply high levels of resident satisfaction or might also be a result of selective reporting. Without negative reviews, it is difficult to assess areas for improvement or identify potential concerns for prospective residents. However, a notable challenge mentioned is the lengthy waiting list, indicating high demand and possible limited immediate availability for those considering the Village. Therefore, interested parties may encounter significant wait times before being able to move in.

Frequently asked questions about Longbridge Retirement Village

What are the living arrangements like at Longbridge Retirement Village?

Living arrangements at Longbridge Retirement Village are highly praised for being spacious and well-equipped, often including private balconies. The Village provides apartment-style living designed to promote both independence and community engagement for retirees.

What amenities and services are offered at Longbridge Retirement Village?

The Village offers an array of amenities and services including a well-equipped gym, a restaurant offering high-quality meals at reasonable prices, a hairdresser, a bar, and a convenience store for immediate shopping needs. Additionally, there are a variety of activities and events designed to foster a vibrant community atmosphere.

Is transportation easily accessible from Longbridge Retirement Village, and are there local shops nearby?

Yes, the Village is in a location that provides easy access to local shops such as Sainsbury’s and M&S, just a 5-minute walk away. Residents also benefit from nearby rail and bus services, facilitating convenient travel and independence.

Recent customer reviews and testimonials for Longbridge Retirement Village

Longbridge Retirement Village
Gary Parnell
5-Star
a month ago
Fantastic environment and atmosphere, everybody really friendly and lots of activities for the residents. The apartments are spacious and well equipped
Longbridge Retirement Village
Deboragh Nevin
5-Star
a week ago
Really lovely place with so many amenities
Longbridge Retirement Village
Barry Stimpson
5-Star
a year ago
My wife and I have lived here since the Village opened in 2017 and it’s the best decision we ever made. Our flat is spacious, plus a balcony, and the bistro provides very good food at a reasonable price on those days when you don’t feel like cooking. Shops like Sainsbury’s and M & S are only a 5-minute walk away. Rail and bus services are close at hand.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
175
reviews
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About Longbridge Retirement Village

Retirement Villages

Part of the ExtraCare Charitable Trust collection and located on the edge of Longbridge town centre, our village provides state-of-the-art facilities in beautiful surroundings. The Village has been carefully designed to encourage and support an independent and enriching lifestyle. Residents can enjoy a fantastic range of facilities including a café bar, village hall, wellbeing suite, village shop, hair and beauty salon, library and IT suite, and hobby rooms. To encourage socialising and making new friends, over 50 weekly activities take place, helping residents make the most of each day. Longbridge Retirement Village provides quality living in light, spacious and stylish apartments with everything residents need right on their doorstep.

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