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London Man Van

London Man Van Reviews Summary

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Removal Companies | London

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20-22 Wenlock Rd, London N1 7GU

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about London Man Van?

As of Mar 13, 2024, 1020 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of London Man Van's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 20, 2024
Last updated
March 13, 2024

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London Man Van's customer reviews analysis

LMV Transport Ltd | London Man Van appears to have garnered a robust and positive reputation based on customer reviews. The consensus indicates exceptional performance in efficiency, care towards customer belongings, and professionalism. Recurring themes include praise for timely arrivals and completion of tasks, communication effectiveness, and the movers' friendly demeanor. Notably, the effort put into handling goods carefully, even in challenging environments such as narrow passages and difficult weather, is emphasized. Customers also appreciate the value-added services such as the van size calculator, furniture disassembly/reassembly, and the seamless booking process enabled by the company's website. An isolated piece of constructive feedback touches on the preference for a direct office line over a call service for improved direct communication. The overall customer sentiment underscores a highly recommended service, with many indicating repeat use and intention to recommend LMV to others.

Positive Feedback

Positive aspects of LMV Transport Ltd are highlighted by customers' strong satisfaction across various service dimensions. The professional demeanor and efficiency of the movers stand out, with specific commendation for their timely service—often completing jobs ahead of schedule. The reviews show a marked appreciation for the care and meticulous handling of belongings, which is crucial for trust in a moving service. The convenience and comfort of clean transportation facilities are recognized, along with the detailed communication that the team maintains throughout the moving process. Customers are also pleased with the user-friendly online resources offered by LMV, such as the van size calculator, which aids in efficient planning. Moreover, the skillful handling of complex tasks such as moving heavy items and negotiating awkward spaces without complaints is lauded.

Concerns and Threads

While overwhelmingly positive, there are minimal negative aspects discernible in the customer feedback for LMV Transport Ltd. Mainly, there is a singular suggestion for improvement concerning the company's communication system. One reviewer recommended that the company implement a direct phone line to the office for even better communication, rather than relying on a phone service. However, this feedback is accompanied by an understanding of the reason behind the existing setup. It is not indicative of widespread discontent with the company's communication but rather presents an area for potential enhancement. No other significant negative trends or recurring Complaints are evident from the reviews provided.

Frequently asked questions about London Man Van

What kind of additional services does LMV Transport provide during a move?

LMV Transport offers various value-added services including furniture disassembly and reassembly and the use of an online van size calculator to assist with planning. These additional services are aimed at making the moving process more convenient and tailored to individual needs.

Can I trust LMV Transport to handle delicate items and navigate through challenging spaces?

Yes, many customers have positively noted that the movers from LMV Transport are very careful with belongings, successfully navigate tight spaces, and ensure that everything is transported safely and without damage.

How does LMV Transport’s booking process work?

LMV Transport offers an online booking system that customers find simple and efficient to use. The website has been designed to streamline the scheduling of moves, and the feedback suggests that organizing a job through their website is a hassle-free process.

Recent customer reviews and testimonials for London Man Van

London Man Van
Alex Shabanov
5-Star
3 months ago
Martin helped me move across London and the service was exceptional. He was very efficient, friendly, professional and most importantly treated my items with great care when loading and unloading (carefully navigating tiny hallways & doors better than I could myself!); while helping all the way through my move. I rode with Martin and the van clean and comfortable. Overall we finished well ahead of schedule and all my items arrived in perfect condition together with me, making what was supposed to be a stressful process very easy. Would highly recommend!
London Man Van
John Jordan
5-Star
2 months ago
Excellent service provided by the team on my cross-city move! They showed up on time and communicated well throughout. Took great care with all my belongings and made sure to deliver into selected rooms and locations. Also helped with furniture disassembly and reassembly where needed. Highly recommend!
London Man Van
James Bowthorpe
5-Star
2 months ago
We did four separate moves with LMV when we moved office - very happy to recommend them… easy booking, hard working and professional movers who didn’t damage anything and took care of our property. My only feedback would be to suggest they have a direct phone line to the office rather than a phone service, but I do understand why they do that. The communication for each of our moves was excellent.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of London Man Van's customers had a positive experience.

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London Man Van

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
1020
reviews
Excellent
Good
Average
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Poor
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About London Man Van

Removal Companies

LMV Transport has been established in 2004. Since then, we have built a strong reputation as a London based removals company, that provides high standards of services, professional equipment and a friendly staff always willing to help you within budget.We offer Local and Nationwide Moves from or to London. Visit our website to get instant quote and book our service online.

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