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London Appliance Repair

London Appliance Repair Reviews Summary

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Electrical Repairs | London

appliance repair, 428 Hornsey Rd, Finsbury Park, London N19 4EB

Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about London Appliance Repair?

As of Mar 13, 2024, 175 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of London Appliance Repair's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of London Appliance Repair's customers had a positive experience.

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London Appliance Repair

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London Appliance Repair's customer reviews analysis

Analysis of customer reviews for London Appliance Repair suggests a strong reputation, primarily due to their swift response times, expertise, and courteous service. Hamid, the face of the company, is consistently mentioned for his polite and knowledgeable approach to appliance repairs. He seems to offer a broad spectrum of services, addressing issues with ovens, washing machines, dryers, cooktops, and exhaust hoods. His ability to diagnose problems quickly, often over the phone, and carry the necessary parts indicates efficiency and preparedness. The reviews also commend Hamid for going the extra mile, for example, fixing additional appliances without prompting and maintaining a clean working area post-service. Timeliness is another recurring positive aspect, with same-day service highlighted, which is particularly critical for urgent repairs. Overall, the company appears to provide reliable and customer-friendly service, which enhances its market reputation.

Positive Feedback

Positive feedback for London Appliance Repair centers on a few key aspects. Firstly, customers praise the convenience and efficiency provided by the company, with Hamid often diagnosing issues quickly over the phone and arriving prepared with the necessary parts for repair. The timely service - including same-day responses and punctuality in arriving for scheduled repairs - is especially appreciated. Furthermore, Hamid's professionalism and politeness are consistently noted, enhancing customer satisfaction. His technical knowledge and skill in providing advice on appliance usage and maintenance contribute to a high level of service quality. Lastly, the fair pricing and willingness to tackle a variety of appliance issues, as well as attending to additional unforeseen problems during a visit, contribute positively to the consumer experiences.

Concerns and Threads

Despite the overwhelming positive reviews, pinpointing negative aspects from the provided data is challenging due to the absence of explicitly unfavorable feedback. However, it is important for prospective customers to note that the personalized service heavily relies on the expertise and availability of a single individual, Hamid. While this isn't a negative aspect per se, it could potentially lead to scheduling challenges or a bottleneck when there's high demand. Additionally, while Hamid's willingness to order parts in advance at his own expense indicates a strong commitment to customer service, it may also imply an assumption of risk that could affect the company's operations in cases of cancellation or if the part is not ultimately required. This operational nuance, though not directly mentioned as negative, is something customers might wish to consider.

Frequently asked questions about London Appliance Repair

What kinds of appliance repair services does London Appliance Repair offer?

London Appliance Repair offers a wide range of services, including but not limited to, oven, washing machine, dryer, stove, cooktop, and exhaust hood repairs. They seem equipped to handle issues with various appliances, regardless of the complexity.

Can London Appliance Repair provide same-day repair services?

Based on the reviews, same-day services are frequently provided. Customers report quick response times, with the technician, Hamid, often available to diagnose and fix problems the same day, depending on his current schedule and location.

How do customers rate the pricing and value of London Appliance Repair services?

Customers have expressed that the pricing for repairs is very fair and consider the value of service received to be excellent. The reviews mention affordable rates, suggesting that London Appliance Repair's services are priced competitively in the market.

Recent customer reviews and testimonials for London Appliance Repair

London Appliance Repair
alistair imam
5-Star
a month ago
Fantastic service. I have an old smeg oven that no one would touch. I was told straight away “ no problem” I only had a picture of the oven and no model number The gentleman turned up on time. Was polite and had the correct part. Perfect result. He also sorted out a ring that was no blowing so well. Excellent service. I would totally recommend London appliance repair !!! 5 star service
London Appliance Repair
Peter
5-Star
a month ago
Hamid called me back straight away. Very knowledgeable. Mended our oven quickly and gave great advice. Very fair price. Highly recommended!
London Appliance Repair
Marco Grimaldi
5-Star
a month ago
Hamid save my weekend. Oven stop working on a Friday night Write him immediately but was really late. He reply me after few minute. Came the day after and repair the oven in literally in 30 min changing the element really quick and sorted out the problem. He was polite & professional! I absolutely recommend him!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
175
reviews
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About London Appliance Repair

Electrical Repairs

London Appliance Repair in London Founded in 2009 in the UK, offering services to clients across North London. London Appliance Repair offers all makes and models of domestic appliance repair services for a wide range of electrical goods: Electric oven repair, washing machine repair, tumble dryers repair, dishwashers repair cookers repair, ovens repair service fridge freezers repair, freezers repair, Our status as an approved repair, sales, installation, and service centre for a large number of leading manufacturrs, ensures that we can provide spares and repairs for a large spectrum of domestic appliances.

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