Lily Wash & Dry Cleaner has garnered mostly positive reviews, with many customers commending the bespoke services, skillful repairs, and exceptional customer care, particularly highlighting an employee named Othman for his assistance and dedication. Their offerings include express laundry services with competitive pricing, as well as intricate repair work for delicate fabrics and valued garments, which have been appreciated for their meticulous quality. However, an outlier experience reflects a customer encounter that was regretfully negative due to service misunderstandings and unsatisfactory cleaning outcomes, suggesting that there might be inconsistencies in service quality or communication at times. Moreover, a rare complaint of rudeness reveals a potential area for improvement in customer interaction. Recurring themes are the personalized and friendly service, the quality and range of services offered, and the presence of a welcoming and skilled staff.
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Lily Wash & Dry Cleaner offers a wide range of services including express laundry with wash, dry, and fold options, dry cleaning, bespoke repairs for delicate items such as linen sheets and vintage dresses, and alterations like invisibly sewing up moth holes in cashmere jumpers or fitting clothes.
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Prices for the express laundry service are £18.99 for a small load, £24.99 for a medium load, and £30.00 for a large load. Additionally, self-service washing machines are available at £6 for small machines and £8 for large machines.
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Yes, customers have highly recommended the repair services for delicate and valuable items, stating that the staff, particularly Othman, performs expert and meticulous work.
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We provide reliable, efficient, flexible, environmental and affordable dry cleaning service for virtually all itemsof clothing,whether everyday wear or special items of evening wear or wedding attire.Our staff, combined with our in-house technology and expertise has brought Prime tothe forefront of our industry andour position as one of the best dry cleaners in Fulham & South West of London
