While some customers have praised specific lawn care crews for consistent and high-quality service, others have experienced irregularities and inconsistency in service quality. Regularity and quality seem to vary based on the assigned contractor.
Lawn Love has received criticism for last-minute cancellations and rescheduling, often with inadequate communication. However, some customers experienced prompt rescheduling following weather delays. The experience varies, and potential customers should inquire about the company's policies for handling these situations.
If you are unhappy with a service, Lawn Love encourages reaching out to their customer service. Some customers have had their issues resolved upon multiple contacts, while others have faced challenges with communication. It's recommended to document your concerns and persist in requesting adequate follow-up.
