This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about La Bonne Auberge?
As of Apr 04, 2024, 521 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of La Bonne Auberge's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
April 4, 2024
Last updated
April 4, 2024
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As of Apr 04, 2024, 521 customers have reviewed this business and rated it 4.1 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
La Bonne Auberge receives generally high acclaim from customers in various aspects such as food quality, staff service, and cleanliness. The reviews unanimously praise the quality and taste of the food, often described as 'AMAZING' and 'bloody fab'. Distinctive dishes and a good selection on the menu further enhance the restaurant's reputation. The consistency of cleanliness and service receives equal commendation, with repeated references to the 'spotless' environment and 'impeccable' service by 'well-presented' staff. Notably, the positive experiences are not isolated to a single time of day, with breakfast through to dinner being lauded. One area where opinions diverge is the drinks selection, specifically cocktails, which do not seem to reach the high bar set by the food. An important operational note is the establishment's shift to card-only payments, which could potentially deter some customers. While the overall reputation of the restaurant is robust, mentions of a 'lacking atmosphere' and subpar dishes on isolated occasions suggest some areas for attention to maintain its high standards.
Positive Feedback
Customers generally share a favorable view of La Bonne Auberge, especially emphasizing the food's excellence. The culinary experience is often highlighted as a standout feature, with reviewers consistently rating the food highly and suggesting that it is prepared by a very skilled chef. Likewise, the service provided by the staff is commended repeatedly, reflecting a team that is both professional and attentive. Cleanliness is another positive aspect frequently mentioned, indicating that the restaurant maintains high hygiene standards. Flexibility in serving times, from breakfast to dinner, and the friendliness of the staff, even outside of dining hours, are also identified as significant positive points of the customer experience.
Concerns and Threads
Despite the majority of positive feedback, La Bonne Auberge has some aspects that dissatisfy certain customers. There are critiques surrounding some weaknesses in the beverage offerings, particularly cocktails, suggesting a room for improvement in the drink preparation. Additionally, the shift to card-only payments is pointed out as a potential inconvenience, particularly for individuals who prefer or rely on cash transactions. Some diners also feel that the atmosphere of the restaurant could be more inviting, and there is a noted absence of Scottish beers or lagers, which is a conscious policy decision that has turned away at least one customer. Finally, a few rare instances of substandard dish quality and dessert toughness have been recorded, which detract from an otherwise stellar culinary reputation.
Frequently asked questions about La Bonne Auberge
Does La Bonne Auberge accommodate various payment methods?
La Bonne Auberge has transitioned to a card payment-only establishment, which may not be suitable for patrons without electronic payment facilities.
How do customers rate the atmosphere at La Bonne Auberge?
While many patrons find the restaurant to have a friendly and pleasant ambiance, there have been sporadic comments about the atmosphere lacking vibrancy.
Is there a wide selection of drinks at La Bonne Auberge?
The restaurant offers a reasonable selection of drinks, but some customers feel that the cocktail quality could be improved and have noted the absence of Scottish beer or lager.
Recent customer reviews and testimonials for La Bonne Auberge
Andrew Fair
5-Star
a year ago
Absolutely AMAZING food, could not even fault it. Cocktails... Well they could have been done better, but you work with what you got. Service lovely. But the food and style were just astounding. Well done to the chefs. Cause the food was bloody fab.
Grant Rennie
5-Star
2 weeks ago
Still dropping by for food, another good visit this morning as usual, the only thing I will bring up is that the location is card payment only now so might not be suitable for those without electronic payment facilities.
Food 10/10
Staff and service 10/10
Hygiene 10/10
Drinks selection behind the bar 8/10
Another visit today,one of many , and as always the service and the quality of the food and drink are 10/10 impeccable, a great place to dine out day or night, thoroughly recommend, the staff are second to none .
10/10 A+
Spotlessly clean, impeccable service from very well presented and well mannered bar and waiting staff, a friendly yet laid back quiet space in Glasgow City centre adjacent to Buchanan Bus station.
Good menu and good selection of drinks, they evidently have a very good chef in house.
Highly recommended any time morning, noon or night for great food and a nice atmosphere, have been several times and will return.
A+
Visited for breakfast today, 6th October, service excellent as always.
**************
Popped by for breakfast with my mother today December 7th 2019 , great service and very nice food as always.
A+ again 👍
Visited again today, 26th September 2021 having also visited the last few weekends , as always spotlessly clean, food A++ and service very very good, all staff very polite and friendly , great place to eat out , even in these difficult and problematic times with the pandemic chaos they have held everything together.
Please remember to tip the staff if you can, they are well worth it
⭐⭐⭐⭐⭐10/10
Brian Douglas
5-Star
a week ago
Nice selection of dishes on menu, reasonable prices, good wine selection and pleasant attentive staff. Highly recommended.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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