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King Thai Therapy Reviews Summary

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Massage Therapists | Birmingham

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The Wing Yip Centre, 278 Thimble Mill Ln, Nechells, Birmingham B7 5HD

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about King Thai Therapy?

As of Apr 12, 2024, 415 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of King Thai Therapy's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 12, 2024
Last updated
April 12, 2024

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King Thai Therapy's customer reviews analysis

The collected reviews of King Thai Therapy Birmingham reveal a consistently positive reputation among its clients, who highlight the professional, friendly, and knowledgeable approach of the therapists. Therapists such as Nudy, Jasmine, Nina, and Yuda receive individual praise for their specific techniques and attentive care that have addressed a variety of client needs, from deep tissue massages to maternity massages. Multiple reviews emphasize the establishment's ability to provide relief from various physical ailments, alongside creating a welcoming and comfortable atmosphere. Attention to detail, such as adjusting massage pressure and accommodating booking mix-ups, contributes significantly to the customer experience. The holistic satisfaction is further underlined by the fact that clients are willing to book multiple subsequent visits, which speaks to the quality of service and the overall positive reputation of the business.

Positive Feedback

Positive aspects highlighted by the clientele include the successful relief from physical discomfort such as trapped nerves, swelling, and general stiffness, indicating the efficacy of the therapies offered. The customer service aspect is also lauded, covering the welcoming nature of the staff and the accommodating responses to scheduling errors. The ambiance of the spa is often mentioned, suggesting that the environment plays a crucial role in the therapeutic experience, and the inclusion of other treatments like facials and reflexology suggests a diverse range of services. The frequent mention of returning clients and recommendations made to friends and family members signify a strong trust and satisfaction with the services provided at King Thai Therapy Birmingham.

Concerns and Threads

Based on the provided data, there's a scarcity of overtly negative feedback in the customer reviews. Only one instance of a booking mix-up is mentioned, which was promptly and effectively rectified by the business. No recurring negative themes or trends can be identified, considering customers have expressed notable satisfaction with their experiences. However, due to the limited scope of the feedback provided, it is important to note that this does not completely rule out the possibility of less positive experiences by other clients not represented in these reviews.

Frequently asked questions about King Thai Therapy

Do therapists at King Thai Therapy Birmingham specialize in particular types of massages?

Yes, the therapists at King Thai Therapy have been positively reviewed for their expertise in various types of massages, including deep tissue, maternity, and traditional Thai massages.

Can King Thai Therapy accommodate last-minute or mistaken bookings?

Although there was a reported instance of a mistaken booking, the staff efficiently accommodated the client. However, it is best to call ahead to ensure availability and prevent any inconvenience.

Does King Thai Therapy offer any services apart from massages?

Yes, clients have mentioned receiving additional services such as facials and reflexology, indicating the availability of a range of therapeutic treatments.

Recent customer reviews and testimonials for King Thai Therapy

King Thai Therapy
Sarah Mitchell
5-Star
2 days ago
I wanted a deep tissue massage to help with a trapped nerve. I was recommended I try king Thai and they didn’t disappoint! Very professional, friendly and knowledgeable. Nudy did my massage, wow she is amazing! I feel so much relief from the stiffness I was feeling. I will definitely be back again soon! 🤩
King Thai Therapy
Naz Nazarali
5-Star
3 days ago
I originally thought I booked the one in Knowle near to where I live as I've used it before. Turned out I had mistakenly rang the Birmingham branch. Anyway, they were great at both ends to accommodate me after a detour. My masseuse was Jasmine and she was great. Really attentive, great technique and very experienced. Did a great job. I had booked a deep tissue massage and there was some stretching and reflexology in there too. So good that, I decided to book further visits back there with her. Glad I had a mix up!
King Thai Therapy
Ria Lopes
5-Star
5 months ago
Can't recommend Nina enough, she's amazing for maternity massages! Started coming in during my second trimester and she's been a God send during my third trimester. Got a whole package as I'm guaranteed to come back until close to my due date. Thank you for treating me like a baby, I feel well and truly nurtured.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of King Thai Therapy's customers had a positive experience.

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King Thai Therapy

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
415
reviews
Excellent
Good
Average
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Poor
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About King Thai Therapy

Massage Therapists
Professional Thai Massage Therapy and wellbeing Centre
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