
Kelly Qu - Allstate Insurance Reviews
Rated 5 based on 44 Reviews
Insurance Services in New York
147 W 35th St Ste 603, New York, NY 10001, United States
Published on
January 19, 2024
Last updated
July 10, 2025
The overall company reputation of Kelly Qu Agency: Allstate Insurance is commendably high, evidenced by a plethora of positive customer reviews. Clients consistently praise the agency for its professionalism, knowledge, and responsiveness. The team, including Kelly and specific members mentioned such as Megan and Nereida, are hailed for their ability to promptly address client inquiries and facilitate policy setups, notably in time-sensitive situations. Customers seem to value the personal attention and thorough communication provided by the staff, as well as the agency's dedication to informing clients about various insurance options without exerting sales pressure. The team's encouragement to compare options with competitors underscores their confidence in service quality. The agency appears to not only attract but also retain clientele through a combination of expertise, honesty, and a caring approach to clients' individual needs.
Client feedback consistently illustrates that the Kelly Qu Agency team, including agents such as Kelly, Megan, and Nereida, are highly responsive, often replying within minutes to answer questions and set up policies.
Yes, reviews suggest that the agency offers personalized service, with agents taking time to explain different coverage options, respond to various questions, and ensure customer satisfaction with their policies.
While many reviews do not mention pricing, one review indicates that the agency did not offer the most competitive rate for their specific situation but showed integrity by recommending a cheaper option elsewhere. This suggests that while the agency may offer competitive rates for many, there may be instances where they are not the most cost-effective choice.
I have been in the insurance industry for many years. I enjoy helping the customers based on their individual needs and concerns.