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Jaffe & Co Reviews Summary

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Tax Service | London

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Factory 106, 110 Kentish Town Rd, London NW1 9PX

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jaffe & Co?

As of Mar 13, 2024, 40 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Jaffe & Co's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Jaffe & Co's customer reviews analysis

Review analysis indicates a robustly positive reputation for Jaffe & Co | American Tax International among its client base, primarily composed of American expatriates residing in the UK. Customers commend the firm for its responsive nature and expert handling of complex tax situations. The firm's ability to personalize services and provide accessible human contact appears to particularly distinguish it from competitors. The single point of contact and a supportive larger team have led to repeated mentions of efficiency, professionalism, and a thorough understanding of US and UK tax matters. A recurring theme in reviews is the alleviation of stress and confusion related to expatriate tax filings, highlighting the firm's capability to maintain client sanity and clarity throughout the process.

Positive Feedback

Customers of Jaffe & Co | American Tax International have repeatedly praised the professionalism and responsiveness of the firm. The aspect of having a reliable single point of contact, such as Michael, as well as the support of an adept team, is frequently appreciated. Clients also value the clear and transparent fee structure, which mitigates concerns over financial aspects of the service. Furthermore, the ease of use of the firm's tax organizers and the ability to have human interactions rather than dealing with automated systems add to the positive customer experience. Clients indicate that Jaffe & Co deliver on their promise of simplifying complex tax issues for expatriates, reinforcing trust and client satisfaction.

Concerns and Threads

Despite exhaustive scrutiny, the dataset provided does not yield any negative feedback concerning Jaffe & Co | American Tax International. All clients appear to have had positive encounters, which suggests that any less favorable experiences, should they exist, are not represented in the current set of reviews. It is important to note that the absence of negative reviews does not inherently indicate a flawless service, as broader experience may reveal various opinions.

Frequently asked questions about Jaffe & Co

What makes Jaffe & Co | American Tax International different from other tax preparation services?

Jaffe & Co stands out for its personal approach, offering direct human contact for client inquiries, rather than relying on an impersonal system of online forms. They are known for their expertise in handling complex tax situations, particularly for American expatriates, and possess a knowledgeable team that is ready to assist clients with both US and UK tax filings.

Can Jaffe & Co | American Tax International help with tax filings for both the US and the UK?

Yes, Jaffe & Co is well-versed in the tax systems of both the United States and the United Kingdom and can assist American expatriates with their tax filing requirements in both countries. They outline a capability to provide comprehensive support for cross-border tax issues that Americans living abroad may face.

Do clients have consistent contact personnel at Jaffe & Co?

Many reviews underscore the benefit of having a single point of contact within the firm, like Michael, for consistency in service and inquiries. This approach, supplemented by the teamwork of knowledgeable staff, ensures that clients receive individualized attention and continuity in their interactions with the firm.

Recent customer reviews and testimonials for Jaffe & Co

Jaffe & Co
Jeannine Lehman
5-Star
6 months ago
I have used Jaffe & Co for more than 5 years and could not recommend them more highly. They are always responsive to my queries, they are knowledgeable and a safe pair of hands for my tax return prep and filing. I no longer have to worry that my taxes are accurate. Well worth the money!
Jaffe & Co
Patrick Koperwas
5-Star
3 months ago
Used for several years as an American living in London, Jaffe & Co are wonderful resources for navigating the complexities of my tax situation. Very quick to respond and professional, cannot recommend enough. Fair and transparent pricing.
Jaffe & Co
Benjamin Skowronski
5-Star
a year ago
I highly recommend the services of Jaffe & Co. They have a very high level of expertise and competence for challenging situations for expats like international moves and limited companies that some other tax preparation services shy away from. I particularly appreciate that unlike some of the larger firms, providing information is not done through a world of confusing online forms without any real human contact for questions. There are organizers, but they are straightforward. I’ve been a client for several years and I have benefited from having a single helpful point of contact, Michael, as well as the larger team. They are all excellent. Based on my positive experience with US tax matters, I have recently started to get help with some UK tax matters as well.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jaffe & Co's customers had a positive experience.

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Jaffe & Co

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
40
reviews
Excellent
Good
Average
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