J&M Green Mortgage Services Ltd. garners a sterling reputation based on the customer reviews provided. The company is repeatedly praised for its personalized service, exceptional communication, and expertise in the mortgage process. Several clients highlight the company's commitment to going above and beyond in meeting their needs, which ranged from rapid mortgage portability between properties to facilitating complex purchase scenarios. Martin Green, in particular, is often mentioned for his unwavering dedication and responsiveness, tailoring his services to each client's unique circumstance and remaining accessible over extended periods. The company's agents, such as Martin, Steven, and Mark French, are credited for their professionalism, patience, and ability to secure favorable mortgage terms for clients. The reviews consistently note that the agents make the mortgage experience smoother, more transparent, and stress-free by explaining the process clearly and being highly responsive to client queries.
Clients express overwhelming satisfaction with the quality of service provided by J&M Green Mortgage Services Ltd. Key aspects of positive feedback include the personalized and client-centric approach taken by their mortgage brokers; prompt, clear, and informative communication; and the ability to secure favorable mortgage terms and overcome obstacles during the home buying process. These strengths are exemplified by Martin Green and his colleagues' efficiency in handling mortgage portability and their proactive communication with lenders, agents, and solicitors – ensuring smooth and rapid transactions. Reviews also commend the firm's effort in making first-time homebuyers feel informed and comfortable throughout the purchasing journey, building long-term relationships with clients, and consistently delivering exceptional service without extra charges for additional work.
The reviews provided do not explicitly detail any significant negative aspects of customer feedback regarding the services of J&M Green Mortgage Services Ltd. Clients seem to have had overwhelmingly positive experiences, with no recurring complaints or negative themes readily apparent in the testimonials. However, the absence of negative feedback in the reviews presented does not rule out the possibility of less-than-favorable opinions that may exist among other customers not represented in this data set.
According to customer reviews, you can expect a high level of support that includes personalized service tailored to your unique needs, a thorough explanation of the mortgage process, and a very responsive team that is available to address any questions or concerns you may have throughout the home buying journey.
Clients with complex circumstances have reported that J&M Green Mortgage Services offers a patient, understanding, and dedicated approach to finding mortgage solutions that suit their situation. Their expert advisers take the time to work through the complexities and provide the necessary guidance and support.
Based on the available reviews, J&M Green Mortgage Services charges only one fee for securing the original mortgage offer and does not charge extra for additional services or work caused by changes in the mortgage process, such as porting a mortgage to a new property or dealing with changes in the home buying process.
We have a team of 8 highly experienced award-winning Mortgage & Insurance Advisers, with 150 years cumulative experience available to our clients at hours to suit them
