Despite a glut of commendatory reflections, Investigative Solutions LLC is not without its detractors. A small number of clienteles express substantial dissatisfaction, where the most pressing concerns pertain to the perceived lack of promptness and accountability – notably a failure to deliver reports when promised and the unavailability of communication channels, with reports of a disconnected phone being particularly disconcerting. Additionally, disgruntlement about being charged for services deemed unnecessary, such as extensive background reports, and for out-of-town mileage speaks to potential transparency or agreement issues. Furthermore, an account of a troubling customer service experience, including an implicit attempt to dissuade negative feedback, could indicate a need for better customer relations management. A solitary report of significant property damage – the destruction of a customer's phone – accompanied by subsequent poor communication, adds to the narrative of areas in dire need of improvement.