AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Grange & Woodhouse Furniture Ltd Reviews

Rated 4.4 based on 33 Reviews

Unit 2 Hartleys Vlg, Aintree, Liverpool L9 7DB

Furniture Shops Liverpool

Published on
March 2, 2024
Last updated
June 18, 2025

What Customers Are Saying About Grange & Woodhouse Furniture Ltd?

Excellent service all the way through.

most pleasant shopping experience

delivered and assembled on Monday

fantastic experience in store

very knowledgable, not to pushy and very friendly

extremely professional from the owner to the delivery team

Brilliant from start to finish

Superb customer service

quality was far superior

great quality

Trustguide extracts key phrases from reviews about Grange & Woodhouse Furniture Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Grange & Woodhouse Furniture Ltd's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Grange & Woodhouse Furniture Ltd Ratings

5

As of Based on 33 revies as of Mar 02, 2024

Grange & Woodhouse Furniture Ltd Score

100%

As of Based on 33 revies as of Mar 02, 2024

Got a busrning question about Grange & Woodhouse Furniture Ltd?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 18, 2025, 33 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Grange & Woodhouse Furniture Ltd's publicly available reviews View source

Judith Hughes rated Grange & Woodhouse Furniture Ltd 5 stars
7 months ago
Bought our previous couches from here, so thought we would just go and have a look round and see what was on offer. We were greeted on entering the shop, then left alone to browse at our leisure. We were in the shop for a good hour and nobody was giving you the hard sell. We eventually settled on 2 new couches, looked through the swatches and found the colour we wanted. We decided we didn't like the legs. Jan who served us informed us they could change them. We told her what we required. We left a deposit, she said they would be ready in 4 weeks, and they were. Two blokes brought them in, put the legs on and took all the wrapping away with them. Excellent service all the way through. We are very pleased with our purchase.
Collette Leatherbarrow rated Grange & Woodhouse Furniture Ltd 5 stars
a year ago
We had the most pleasant shopping experience here. We walked in. The ladies gave us some basic information then left us alone. If you’ve ever been shopping for furniture you’ll know what a rarity this is. We spent a good hour walking around the showroom. Trying every seat that took our fancy. A good sit, a good slouch and a bit of a lie down to get a good feel for them. No side eye and no popping up just to tell you about a special offer or free delivery or did we mention the spring sale is just about to end, making us want to run for the hills. As we were leaving we weren’t given the did you find anything you like or hey don’t go you’ll miss out on this special offer. We were told “hey if you didn’t see anything you like there’s another store a bit further down” We returned after a few hours of unsuccessful browsing elsewhere not with that look of ugh here they are to waste another hour of our time. But a pleasant welcome, the basics and peaceful browsing. With our decision made we readied ourselves for the hard sell. But we were sorely disappointed when within ten minutes of our approach we had ordered a corner suite, with a two seater a foot rest and throw pillows for easily half the price of equivalent at one of the initialled showrooms. We had a delivery estimate of 4-6 weeks as the suite is made to measure. Great that gives us time to get rid of the old one. But no two weeks and five days later we were called to inform us it was ready for delivery the next week. I picked a day which gave us a week to get rid of the old one. Unfortunately we managed to do that job a lot faster than we thought so I called to ask if they had any earlier dates for delivery expecting the runaround “oh all slots are booked or it’s at the back of the warehouse now you’ll have to wait, but no, the biggest inconvenience was being asked to hold on five minutes while the computer warmed up. Two days later we had our suite delivered exactly when they said it would be (we were told before twelve they knocked on the door at eleven thirty) they brought in all the pieces. Removed all the plastic wrapping and took it with them. Put the whole thing together asked us if we were happy then were gone. All within fifteen minutes TL:DR Excellent service Excellent prices Excellent quality Excellent delivery service Would highly recommend
yung leungsangnam rated Grange & Woodhouse Furniture Ltd 5 stars
a year ago
It was worth a visit, went to have a look around for a new sofa and chair, no hard selling from the lady in the shop we were left to browse around the wife did not find anything she fancy we were about to leave when the lady suggested we have a look at other sofa following a conversation with the lady the wife was happy and we bought a two and a one reclining seater, it was delivered and assembled on Monday by two nice gentlemen who took the old 3 piece suit away. thank you.

Reviews Summary

The overall sentiment toward Grange & Woodhouse Furniture Shop in Liverpool is strongly positive, based on consistently favorable customer feedback. Reviewers frequently note efficient, non-intrusive service, friendly professional staff such as Jan and Diane, and seamless delivery processes. Customers appreciate the ability to browse at their own pace without high-pressure sales tactics. Minor issues or criticisms are notably absent, with only passing references to logistical expectations that were ultimately met or exceeded.

The most prominent themes in the reviews are attentive but low-pressure sales experiences, customizable products (such as changeable sofa legs), prompt delivery, and thorough aftercare, including removal of old furniture and packaging. Customers repeatedly praise the knowledgeable staff and the availability of a wide variety of high-quality furniture and fabrics. Delivery times often surpassed expectations, and several reviewers highlight the store’s reasonable pricing in comparison to larger chains.

Overall, Grange & Woodhouse is regarded as a reliable, customer-focused furniture retailer in Liverpool, known for smooth transactions, quality offerings, and strong repeat business. Reviewers express satisfaction with every stage, from in-store browsing to post-delivery support, contributing to a well-established reputation for excellence within the local community.
Read more

Frequently Asked Questions About Grange & Woodhouse Furniture Ltd

Can I browse the showroom without being pressured by sales staff?

Yes, multiple reviews highlight that staff are friendly, provide basic information, and then allow customers to browse freely without any hard selling or pressure to make a purchase.

Is furniture delivery punctual and efficient?

According to customers, Grange & Woodhouse delivers furniture as promised, often sooner than estimated. Delivery teams assemble products in-home, remove packaging, and can take away old furniture if required.

Can I customize items such as fabric or sofa legs before purchasing?

Yes, customers frequently mention being able to choose custom fabrics and request changes to aspects like sofa legs. Staff assist with these selections in-store before completing the order process.

About Grange & Woodhouse Furniture Ltd

Furniture Shops
Grange & Woodhouse is a retail furniture shop offering a range of sofas, chairs, dining tables, and home accessories, as well as a broad selection of upholstery fabrics. Their core business focuses on in-store sales of furniture and fabrics for home improvement and interior décor projects.

The company operates a showroom-based retail model, allowing customers to browse products at their own pace. Staff assist with product customization options such as fabric and furniture leg selections. Delivery includes in-home assembly and removal of packaging, with sales and support provided by knowledgeable team members.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
7208243258235329434
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.