Gorascal Reviews Summary

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Mortgage Broker | New York, NY

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185 Wythe Ave Suite A2, Brooklyn, NY 11249, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Gorascal?

As of Mar 13, 2024, 324 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Gorascal's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 30, 2024
Last updated
March 13, 2024

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Gorascal's customer reviews analysis

Evaluating the latest customer testimonials, GoRascal exhibits a sterling reputation with robust commendation on the personalized and professional services provided by their team. Recurrent themes encompass the responsiveness, proficiency, and integrity of individual agents, most notably, Thomas Sloan, Zach Gaudioso, Isfund Akram, and Shaun Koren. These representatives are cited frequently for their ability to engender trust and manage the mortgage process with remarkable efficiency, often exceeding expectations. This consistent pattern of positive feedback underscores the agents' commitment to personalized customer care, seamless resolution of issues, and the provision of competitive rates, contributing significantly to the company's commendable market stance.

Positive Feedback

The positive sentiment in customer feedback for GoRascal is particularly pronounced, reflecting a strong positive customer experience. Many customers have highlighted the exceptional communication skills of agents, the expeditious resolution of inquiries, and the agents' persistent willingness to go beyond the call of duty as commendable qualities. Client praises emphasize the personable nature of the service, equating interactions with agents to that of working with a friend, thereby establishing a rapport that seems to ease the complexity of the mortgage process. Another aspect eliciting customer confidence is the expertise shown by agents in securing favorable loan terms, including low rates and quick closing times. Furthermore, the capacity of GoRascal agents to maintain consistent and clear updates throughout the mortgage proceedings appears to solidify the firm's reputation for professional efficiency.

Concerns and Threads

Despite the overwhelmingly positive reviews, a meticulous analysis reveals a lack of explicit negative customer experiences in the provided data. However, this absence does not necessarily indicate a flawless enterprise, as the scope of the feedback is limited to recent reviews. Potential areas of concern such as post-closing support, variability in experiences with different agents, and long-term satisfaction with the services rendered are not elucidated. To ensure comprehensive insight, feedback encompassing a wider spectrum of customer experiences, including any potential negative ones, would be requisite.

Frequently asked questions about Gorascal

Can I expect personalized service when working with GoRascal?

Yes, according to recent reviews, GoRascal agents are known for providing personalized and friend-like service, tailoring their support to individual client needs and ensuring a smooth mortgage process.

How competent are GoRascal agents in securing competitive loan rates?

GoRascal agents, as per client testimonials, are adept at securing competitive loan rates and quick closing times, often exceeding customer expectations with their knowledge and efficiency.

Are the agents at GoRascal responsive and easy to contact throughout the mortgage process?

Yes, clients repeatedly praise GoRascal agents for their prompt responses, consistent communication, and their availability to address any questions or concerns during the mortgage process.

Recent customer reviews and testimonials for Gorascal

Gorascal
Samantha Rios
5-Star
a month ago
I worked with two other lenders before working with Thomas Sloan and I’m so happy I was able to find him. Very genuine, honest, personable. Felt more like working with a friend than anything else. I will most definitely continue working with him for any future purchases and always recommend him to anyone I know is in the market!
Gorascal
Ken Michaels
5-Star
3 weeks ago
HIGHLY RECOMMEND ZACH. There is no one else I would trust to do any of my future loans besides Zach. From the start to finish Zach kept in contact, keep me updated & explained everything clearly. I was able to reach him easily for any questions. He was proficient, professional, efficient, & exceeded all expectations.
Gorascal
Sayem Rahman
5-Star
4 months ago
This team is incredible. Ask for Zach Gaudioso for your mortgage services. Zach helped me from day 1 and took me to the closing table in 25 days. He is very knowledgeable, honest, accommodating, and most importantly true to his words. If he says he will get the deal done, he will get it done. His team also did a very fast and tidy job for my home purchase. Cannot be anymore thankful for the low rate I got through this firm. I would totally recommend this brokerage for everyone. Looking forward to working together for future purchases or refinance with Zach. Thank you!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Gorascal's customers had a positive experience.

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Gorascal

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
324
reviews
Excellent
Good
Average
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Poor
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About Gorascal

Mortgage Broker

GoRascal is making the hunt for the right mortgage as easy and personal as it should be.

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