The overall company reputation of Gateway Insurance Services Ltd, based on the reviews provided, is highly favorable. Customers consistently praise the professionalism, efficiency, and thoroughness of the company, particularly an individual named Gareth. Several reviews highlight the substantial financial savings achieved through the company's services, with amounts ranging from £200 to £500 on various insurance products such as car, building, contents, and public liability insurance. The absence of aggressive sales tactics is another recurrent theme, with customers appreciating the advisory approach over high-pressure sales. Instead, customers report feeling at ease with their decisions, supported by the personalized attention and clear explanations provided. The ability to get quotes and policies handled promptly and the tailored solutions that consider individual circumstances contribute significantly to a positive customer experience and the company's reputation.
Positive customer feedback for Gateway Insurance Services largely revolves around the company's ability to provide financial savings on insurance products. Many reviews mention significant cost reductions, mentioning savings of several hundred pounds. The company's professionalism and customer service quality are repeatedly commended, with staff like Gareth recognized for offering personal and efficient service. Customers highlight receiving same-day quotes, prompt policy setups, and well-explained insurance options that lead to better coverage at more manageable rates. The sense of trust and confidence inspired by their no-pressure advisory services further underlines the company's positive aspects. Previous relationships, like the case with Ransons, indicate strong customer loyalty and satisfaction with services rendered in face-to-face interactions.
The reviews shared do not present explicit negative aspects of customer experience with Gateway Insurance Services. All reviewers appear to have had positive experiences, leading to a lack of data on any consistent issues or areas that the company may need to improve. Given this, it's important to note that without negative feedback, it's difficult to provide a balanced perspective on the company's customer service or operational shortcomings. Potential customers should consider seeking out additional sources of feedback to ensure a well-rounded view of the company's performance.
While savings can vary based on individual circumstances, customer reviews cite substantial savings ranging from £200 to £500. Gateway evaluates your specific needs to find the most cost-effective solutions.
Gateway Insurance Services is known for its non-aggressive sales approach. They provide professional advice and a variety of options without a sales push, allowing customers to make informed decisions comfortably.
Customers have reported receiving quotes the same day they contacted Gateway Insurance Services. The company is recognized for its prompt service and efficient handling of quotes and policy setups.
Insurance Broker providing cover on the following products:Tradesman InsuranceProperty/Landlords InsuranceBusiness InsuranceShop InsuranceCommercial InsuranceFleet InsuranceLiability InsuranceVan InsuranceHousehold Insurance - Buildings and ContentsCommercial CombinedGuesthouse InsuranceRestaurant InsurancePub InsuranceRetails InsuranceConstruction InsuranceCommercial Property InsuranceIndustrial InsuranceProfessional Indemnity InsuranceVan Insurance
