In the event of receiving damaged or incorrect goods from Floors Direct, customers are encouraged to contact the customer service team as soon as possible to report the issue. According to the reviews, while some customers faced challenges, it's prudent to document the concern with photographs and detailed descriptions to facilitate swift resolution.
Yes, Floors Direct offers professional flooring installation services. Reviews indicate that customers have been satisfied with the efficiency and quality of the installation process carried out by the company's flooring professionals.
Customers have reported that Floors Direct offers a good selection of quality flooring materials that align well with the prices. They're described as competitive in pricing, with many customers feeling they received good value for their investment. However, some reviews point out quality issues, suggesting variability, which merits careful selection.