The reputation of Erin M. Mccann, MD is mixed, and the customer experiences vary between positive medical interactions and dissatisfaction with administrative procedures. A recurring theme amongst the negative reviews pertains to the significant challenges faced when attempting to transfer medical records, with delays going beyond the legally mandated timeframe and a lack of effective communication from both the office and third-party entities involved. However, the issues with the administrative aspects are contrasted by positive mentions of personal, attentive care from Dr. McCann and her medical staff. Customers highlight the accommodating nature of the staff in making urgent appointments, and Dr. McCann's willingness to take time to address parental concerns. Yet, a few reviews note negative experiences directly with the pediatric care received, such as perceived dismissiveness towards patients' issues, insufficient attention to serious medical conditions, and poor communication post-visit.
Key positive aspects of customer feedback for Erin M. Mccann, MD include personal and attentive care, the ability to secure last-minute appointments, and the professional demeanor of the doctors, particularly Dr. McCann and Dr. Gold. Several reviews commend Dr. McCann for her dedication to answering patients' questions comprehensively and without rushing, signaling a high standard of patient care. New parents express gratitude for the support and guidance received from the medical staff, and longstanding patients testify to consistently receiving quality care over time. Dr. McCann's reputation among first-time parents is notably positive, signaling a trustworthy aura around the pediatric services she provides. Customers are also appreciative of the front-desk staff, mentioning them as courteous, helpful, and affirming in ensuring a positive experience for visiting patients and families.
Despite Dr. McCann's positive medical standing, there are significant negative aspects concerning administrative hurdles and incomplete pediatric care. Patients express frustration over the complex and ineffective process of retrieving their medical records. The lack of coordination between Dr. McCann's office and third-party record keepers contributes to delays and communication gaps, resulting in serious inconveniences and legal compliance issues. Negative experiences extend to parking-related complaints, involving overzealous attendants and distressing interactions, which complicate the visit for some patients. Additionally, there are instances where medical advice and treatments from Dr. McCann are questioned, with claims of ineffectual care and inadequate responsiveness to certain health conditions. Feedback suggests that while some find Dr. McCann's care satisfactory, others have been compelled to seek help elsewhere due to unsatisfactory responses to their medical concerns.
Common concerns include difficulty in obtaining medical records due to third-party involvement, unsatisfactory responses to medical treatments, and a challenging parking situation at the doctor's office location.
Many first-time parents report positive experiences with Erin M. McCann, MD, praising the attention to detail, comprehensive care, and support offered by the medical staff.
Expectations should be tempered as reviews indicate a dichotomy in the customer service experience, with commendations for medical care and criticism directed towards administrative and record-keeping procedures.
I relish the opportunity to get to know and treat families through all life phases.
