Cult Furniture Reviews
Rated 4 based on 421 Reviews
Furniture Shops in London
811-813, Wandsworth Rd, London SW8 3JH
Published on
January 12, 2024
Last updated
July 10, 2025
The overall reputation of Cult Furniture as reflected in the recent reviews indicates a company with a notable commitment to customer satisfaction, product quality, and responsive service. Positive customer experiences primarily highlight timely and professional deliveries, effective communication from customer service representatives, and the high quality of products. However, the company's reputation is somewhat marred by instances of dissatisfaction, particularly concerning issues with product functionality, poor craftsmanship, and difficulty in processing returns and cancellations. Such incidents, while less frequent, suggest room for improvement in terms of product assurance and customer service processes.
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Cult Furniture typically handles returns or replacements for damaged or non-functional items in a customer-friendly manner. However, customers have faced delays and varied experiences. It is advisable to contact them directly for specific terms and procedures.
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Cult Furniture is known for their responsive customer service, with reports of customers speaking directly to helpful company representatives via phone and receiving quick email responses.
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While customer feedback has lauded the furniture quality, some have noted that Cult Furniture's pricing might be higher for products that are available for less from other suppliers. It is suggested that customers shop around to ensure they are receiving the best value.
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Large store selling colourful and iconic mid-century designs of furniture, lighting and homeware.
