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Bistro Franc Reviews Summary

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French Restaurants | Liverpool

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1 Hanover St, Liverpool L1 3DW

Trustguide Rating

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A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Bistro Franc?

As of Apr 16, 2024, 889 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Bistro Franc's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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Bistro Franc's customer reviews analysis

The prevailing sentiment from customer feedback is indicative of a strong, positive reputation for Bistro Franc. Patrons recurrently commend the establishment on its exquisite and consistently high-quality French cuisine, complemented by a friendly and knowledgeable service staff. The main courses, especially the Duck and Dauphinoise and the Steak, received notable praise for their taste and presentation, with dishes like beef bourguignon and seafood also being mentioned as excellent. The ambience, including the unique experience of dining on the balcony, contributes positively to the overall customer experience. Despite its higher price point, which some customers find reasonable for the offered quality, others suggest taking advantage of midweek deals for better value. It appears that customers hold the restaurant in high regard for special occasions, indicating that Bistro Franc is seen as suitable for both casual and significant dining experiences.

Positive Feedback

Customers repeatedly highlight Bistro Franc for its exceptional cuisine, particularly the perfectly cooked French dishes with balanced flavors, and creative presentations such as the hake and scallops, as well as the classic ratatouille. The desserts, including sticky toffee pudding and crème brûlée, receive special mention for their delightful texture and taste. Positive feedback extends to the attentive and personable service, with staff members like Javier and Melissa receiving special accolades for their friendliness and expertise in menu recommendations and wine pairings. Additionally, the atmosphere of the restaurant, notably the balcony seating, is frequently identified as an enhancement to the dining experience. The quality of food and service combined with competitive pricing, especially on special deals, stands out as a significant aspect of customer satisfaction.

Concerns and Threads

While customer responses are overwhelmingly favorable, there are a few caveats noted by some patrons. The primary concern is the pricing of the menu items, which some customers find to be on the higher side when not mitigated by midweek offers. This perception suggests that Bistro Franc may be viewed as a treat or a destination for special occasions rather than a regular dining option for some customers due to cost considerations. Additionally, while the quiet atmosphere on a Sunday afternoon was a boon for some, it could be perceived as a lack of vibrancy by others who might expect the bustle typically associated with a popular bistro. These reviews indicate room for improvement in the area of consistent appeal across various times of the week.

Frequently asked questions about Bistro Franc

Does Bistro Franc offer any special deals or promotions?

Yes, Bistro Franc offers special deals, such as a 2-course menu with ½ bottle of wine per person. These deals provide excellent value and are especially beneficial if customers find the regular prices to be on the higher side.

Can dietary restrictions be accommodated at Bistro Franc?

Absolutely. The staff at Bistro Franc are knowledgeable about the dishes and can recommend or adjust meals to meet specific allergy requirements and dietary restrictions.

Is Bistro Franc suitable for special occasions?

Yes, Bistro Franc is frequently recommended for special occasions, with many customers noting the atmosphere, superior food, and excellent service as factors that contribute to a memorable experience.

Recent customer reviews and testimonials for Bistro Franc

Bistro Franc
Debbie Ashby
5-Star
2 months ago
Another visit to Bistro Franc and as per usual the food and service were great. Friendly attentive staff, helpful with menu choices and wine pairings. We had three courses and each dish was a delight. Highly recommend their Duck and Dauphinoise main course - perfectly cooked and full of flavour. Their Steak main course was also a winner. If you're a sticky Toffee Pudding person then you can add ice-cream And custard if you ask nicely ! This is one of many visits here and love that the food is consistently good. Great value for money too.
Bistro Franc
Valerie Rooney
5-Star
a week ago
Had a lovely meal here. Food and cocktails excellent and very reasonably prices. Service was fabulous. Would definitely recommend this restaurant.
Bistro Franc
Per Urdahl
5-Star
4 weeks ago
A French bistro concept. Our camembert, chicken wings of chef and bouf bourgoine was all well prepared and tasteful. Very friendly and attentive staff. Recomnended and we like to return when in Liverpool again.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bistro Franc's customers had a positive experience.

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Bistro Franc

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
889
reviews
Excellent
Good
Average
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Poor
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About Bistro Franc

French Restaurants
Airy, rustic, 2-level setting with stripped floors and framed posters, for classic French dishes.
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