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Bambridge Accountants Reviews Summary

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Tax Service | London

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7 Henrietta St, London WC2E 8PS

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Bambridge Accountants?

As of Mar 13, 2024, 242 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Bambridge Accountants's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024

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Bambridge Accountants's customer reviews analysis

Analysis of recent reviews indicates that Bambridge Accountants maintains a positive reputation, especially thanks to their reliable, professional, and friendly customer service. The firm seems to exhibit strengths in handling various tax needs, including those related to US, UK, and Canadian taxation. Many clients appreciate the clear communication, responsiveness, and expertise of Alastair and his team. Clients regard their services as invaluable, highlighting the firm's ability to ease the anxiety surrounding tax-related matters. However, there are instances of dissatisfaction, notably surrounding delays in obtaining tax refunds and lack of proactive follow-through in some cases. Overall, the feedback forms a narrative of a trusted and competent accounting service, but one which faces occasional operational challenges.

Positive Feedback

Key positive aspects of Bambridge Accountants, as reflected in customer feedback, include the firm's adept handling of diverse tax situations and their full spectrum of services encompassing both UK and US tax requirements. The consistent mention of a friendly and helpful demeanor suggests that client interactions are pleasant and supportive. Their efficient, clear, and straightforward communication is specifically praised, along with the team's organizational skills and prompt responses. Customers report feeling secure in the hands of Alastair and his team, who provide both expatriate tax services and assistance with more complex tax concerns like FBAR and renunciation. The firm is noted for making annual tax responsibilities less burdensome and for offering fair pricing, reinforcing their reputation for good value.

Concerns and Threads

Despite many positive reviews, Bambridge Accountants is not without criticism. A notable negative aspect pertains to issues with the timeliness of tax refunds, with a client expressing concern over a protracted four-month wait and a lack of definitive action from the accountancy to redress the delay. This is compounded by communication challenges post-initial engagement, as another client awaits hard evidence of follow-ups on delayed amendments. Although these instances are less frequent compared to the abundance of positive experiences, they do suggest areas where the firm might focus on improving service delivery to ensure consistent customer satisfaction across all aspects of their operations.

Frequently asked questions about Bambridge Accountants

What types of tax services does Bambridge Accountants provide?

Bambridge Accountants offers a range of tax services that encompass UK, US, and Canadian tax requirements. They are proficient in handling the needs of self-employed individuals, expatriates, and those dealing with FBAR and tax renunciation issues.

How does Bambridge Accountants approach client communication?

The firm is frequently praised for its clear, efficient, and friendly communication. Clients value the team's responsiveness and ability to explain complex tax matters in an easy-to-understand manner.

Are there any known issues with Bambridge Accountants' services?

Some clients have reported delays in receiving tax refunds and would prefer more proactive follow-ups and evidence of action taken on delayed proceedings. While these issues are not widely reported, they are important considerations for potential clients.

Recent customer reviews and testimonials for Bambridge Accountants

Bambridge Accountants
William Wheeler
5-Star
2 weeks ago
Since 2011 I've used the services of Bambridge Accounts. They've provided a reliable, consistent and professional service in the 11 years I've worked with them for my tax purposes. Whether entertainment, freelance, creative or various self employed positions I've always found them to be helpful, friendly and informative with my tax purposes. I'd otherwise be lost without their direction and useful tax support. I can highly recommend them and I will absolutely be using them for many years to come.
Bambridge Accountants
David Orr
5-Star
a week ago
I used Bambridge Accountants to review my Canadian and UK tax requirements. Throughout, Alastair was friendly, prompt to respond, and the fees were in line with other firms. I'd strongly recommend Bambridge Accountants and will be using them for future Canada/UK tax queries and services.
Bambridge Accountants
Charlie Russell
5-Star
2 months ago
I’m self employed and I’ve been using Bambridge for years now. The work they do is great, they cover UK and US tax returns and the staff are friendly, clear and easy to communicate with. Would definitely recommend!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bambridge Accountants's customers had a positive experience.

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Bambridge Accountants

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
242
reviews
Excellent
Good
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Poor
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About Bambridge Accountants

Tax Service

Based in New York, California and London, we are dedicated to offering a US and UK tax service that makes tax filing simple for British and American citizens worldwide. We work with residents and expatriates on all tax matters.For the past 15 years, we have been working to build a service for self-employed and employed professionals that is both tailored and expert. We have seen our clients through business ventures, first-homes investments, immigration, retirement and much more. We are passionate about delivering a service that works to the benefit of each individual client.We are committed to helping individuals worldwide reach financial and personal goals; while operating ethically and morally.

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