Abbey Point Hotel has garnered a reputation for providing a pleasant and comfortable stay, as evidenced by recent customer reviews. The hotel is consistently praised for its friendly and helpful staff, cleanliness, and well-maintained rooms equipped with modern amenities such as comfortable beds, fridges, and in some cases, microwaves and massage chairs. Notably, the quality of sleep seems to be a high point, with several guests highlighting the comfort of the pillows and the quiet evenings. The food offered, particularly the breakfast, is frequently commended for its variety and the ability to order cooked-to-preference meals. While the hotel is situated on an industrial estate, which may not appeal to all, it is noted to be reasonably quiet with good transport links to central London. However, there are some areas for improvement, including noise from other guests in the corridors and issues with hot water availability. The location, although secure and offering convenient public transport options, is described as a bit removed from central London, and a few guests found the walk to the nearest tube station less than ideal during nighttime hours.
Key positive aspects gleaned from customer feedback include the attentive and welcoming nature of the hotel's staff, who are often labeled as 'lovely' and 'hardworking.' The cleanliness of the rooms and the quality of the in-room amenities are frequently praised, with comfortable air-conditioned accommodations and consideration given to modern conveniences like fridges and microwaves. The superior sleep quality, attributed to comfortable beds and pillows, stands out as a recurring theme. Abbey Point Hotel's breakfast service is a standout feature, with guests appreciating the variety, the ability to custom order, and the delicious taste. The hotel's safety measures, such as the alert system for improperly closed doors, also contribute positively to guest satisfaction. Furthermore, the hotel provides easy access to public transport, which is an advantage for guests keen on exploring London.
On the downside, Abbey Point Hotel faces challenges with noise disturbances, particularly in the corridors due to other guests and the slamming of doors. This creates discomfort for some guests, putting them on edge. While the rooms are generally regarded as clean, remarks about the hotel's ongoing renovations and its location on an industrial estate suggest that the external aesthetic and immediate surroundings may not be as inviting. Some guests reported a negative experience due to a lack of hot water, although the staff seem to have communicated this issue proactively. Additionally, the hotel's location is occasionally considered inconvenient, with reports of a 15-minute walk to the nearest Tube station and concerns about walking in the area during late hours, coupled with the distance from central London which can be a deterrent for visitors looking to stay closer to the city's main attractions.
Abbey Point Hotel is a 10-minute walk from the nearest Tube station. There are also bus stops located a 1-minute walk away, and another set of stops 100 meters in either direction, which can shorten the journey to the public transport links.
Yes, the rooms at Abbey Point Hotel are well-equipped with amenities such as comfortable beds, modern fixtures, fridges, and microwaves. Some rooms also feature air conditioning and massage chairs.
Breakfast is included with the room at Abbey Point Hotel. Guests can enjoy a variety of foods and drinks, including the option to have their breakfast cooked to order.