Windows and Doors By The Men With Tools has established a strong overall reputation, as evidenced by the collection of recent reviews. Customers have widely praised the company's professionalism, efficiency, and quality of work. A common theme across the reviews is the appreciation for the company's attention to detail and meticulousness during the installation process. This is reinforced by numerous accounts of the company's thorough clean-up after the job is completed and their considerate follow-up to ensure customer satisfaction and address any issues. Many reviews accentuate the improvement in the functionality and aesthetics of the windows and doors installed, as well as the skills and knowledge displayed by the technicians. However, a notable concern is raised in a supplementary review regarding the pricing and customer service experienced during repeat business. This indicates potential inconsistencies in the company’s pricing strategy and communication, which may influence the satisfaction of some returning customers.
The positive feedback for Windows and Doors By The Men With Tools underscores their commitment to customer satisfaction and superior craftsmanship. Highlights from customer experiences include the expedited yet efficient installation process, often completing significant work in under a day. Clients note improvements in both the functionality and aesthetic appeal of their homes post-installation. Almost universally, technicians are reported to demonstrate professionalism, attention to detail, and courteous behavior. Reviewers often mention the thorough clean-up after installations, leaving no indication that construction work had taken place. Additionally, the company is credited for proactively conducting follow-up checks on installations, ensuring all products continue to meet the high standards promised. Providing significant value and affordability in comparison to competitors without compromising on quality is another theme that emerges. The contribution of all these factors creates a trend of customer endorsement and the likelihood of referrals.
Despite the overwhelming positive feedback, Windows and Doors By The Men With Tools has faced some criticism regarding their service, particularly from a returning customer. The individual expresses dissatisfaction with perceived inconsistencies in their pricing structure, especially when comparing the cost of new quotations with previous installations apparently of different scales. The customer found the quoted price unreasonable and not reflective of the advertised discounts. Furthermore, there is an implication of a negative shift in the company's customer service quality, citing a lack of proper communication and follow-up from management which diverges from previous experiences. These concerns, though isolated within the received reviews, highlight the importance of maintaining consistent pricing transparency and reliable customer service, which can impact the company's reputation if not addressed.
Installation times can vary depending on the number and type of windows or doors being replaced. However, reviews often mention significant projects being completed efficiently, even in under one day, such as the replacement of 10 single-pane windows in approximately 3.5 hours.
Yes, customers consistently praise the company for its meticulous clean-up process after installations. The crew takes extreme care to leave your home as clean as it was before the work began, with some even noting that there was no sign whatsoever that any work had been done.
Yes, the company often conducts follow-up checks after installation to ensure everything is functioning correctly and to address any concerns. It's part of their commitment to customer satisfaction.
The Men With Tools Home Remodeling company is a local contractor serving Staten Island New York. We specialize in helping owners with the installation of replacement windows and doors.If you're looking for quality products and service, visit us at our showroom located in Great Kills.
